A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. 2 AutoCollect is an optional service provided by Santa Barbara Tax Products Group, LLC. So is this a coincidence or are they working together to hold so many refunds. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund . $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Get attention with high-profile materials like flags, banners and oversized posters. Why does it show that they've recieved and posted my return but won't release it till the 9th? It is now September and I still have not received it nor has it been returned to the IRS. what was the 117.00 they charged you for? However, we are don't have access to your refund situation. ERO must be eligible and approved by Republic Bank & Trust. Anybody receive their refund today? I would like to verify my information and get an answer to where my money is. Usually pay up front but didnt want to go over my weekly budget as Im really pinching pennies these days hoping the housing market crashes soon. I need my money ASAP. Yep same here but since 1/25.. crazy! The office is open Monday - Friday from 9 AM to Noon and 1 PM to 4 PM. They even train their workers to lie for them and its sickening. The current fee is $10 per check. I will never file with TurboTax in my life again. Have you already created a user ID? If you used TPG on or after 2022 log in using the same username, password and email address that you used to initially create your login profile. 6 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Over the course of 10 months I've filed Form 3911 with two different IRS agents. This is the company's issue and it makes them seem very shady. I won't hold my breath but I don't understand how one came and not the other. Cashapp/chime gonna start hitting any minute for the 02/09/22 peeps. Sorry TT but I think you should find a new bank to business with. 24 hours after the IRS accepts your e-filed tax return-OR-4 weeks after you mail your paper return. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Every time I call their customer service, I am told the check will be issued that day-- it has been over 3 weeks and still no check. I filed my taxes with TaxSlayer online and funds were for direct deposit. Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. The forwarded my tax return to Civista bank. Completed Indemnity Bond forms for TPG with notary. This is not true. Must be enrolled in Standard Refund Transfer program to qualify. Don't send clients to a competitor. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. I haven't been able to contact the IRS TPG or Turbo tax. For the handful of clients that pay-by-refund and don't receive funding, use Auto Collect and collect from past due clients.2 You only pay for fees that are successfully collected. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. Hi, Establish a web presence with a landing page to attract clients and promote the products and services you offer. I checked and still Unfunded even the refund was sent out on Feb 24 by IRS. I haven't received my 2022 tax refund which was filed more than 10 months ago. 2010new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear()); Santa Barbara Tax Products Group, all rights reserved. Check Status of IRS Refund. 546 comments 3 shares. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Up to $175,000available to qualified tax pros.11. Direct deposits are still trickling in, but they need to make it rain up in here!! You can also contact the IRS at 1-800-829-1954 to initiate a refund trace. Federal/ State refund amount. No live agent from the bank to assist my questions.TurboTax said they cant do anything with the bank about my refund!!!? This will surely increase the credibility of your complaint. Theyre not asking them to hold it. If this is not fixed by tax season I will be filing a lawsuit. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. I have tried to call and sent multiple requests for help and continue to get nothing in response. Been preparing taxes professionally for 10+ years. Clients that choose GO2bank are notified when their refund is ready, you can earn a $39.95 incentive. I di NOT like state because they dont take state out of my income. I will never file on line again. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Once TPG receives the refund, your fees are withheld and paid by direct deposit.1. Step 2 - Check with TPG. Available to new and existing TPG clients starting in November.11, Get an advance on your tax preparation fees so you get paid in days, not weeks. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. If the SSN is correct, the preparer will need contact Santa Barbara TPG at 800.779.7228. But I dont have patience either. My federal refund was released to sbtpg on 2-24-22. IRS sent my refund on Feb 24. Currently, check cashing at Walmart is not available in NJ and NY. You can check the status of your 2022 income tax refund 24 hours after e-filing. Web 1 Refund Transfers are deposit products using Civista Bank Member FDIC that enable certain deductions from the account to be processed. Up to $7,000 available Jan. 2-Mar. FTC filed a case against Turbo Tax just recently. Enrolled Agent since 2008, Intuit Tax Expert since 2011. 12 Available to returning clients with 100+ applied Refund Transfers. My 2020 taxes was filed with free tax USA. Whats really going on. Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. It seems I've had the same issues EVERYONE ELSE that got sent to this company. Where can I find forms? January 2, 2022. Arieldeseree95@gmail.com. I am owed $2,457 from TPG and still have not received the check in the mail. Tracy they already transmitted the funds to the bank friday morning. Offer clients a larger refund advance at tax time. 5 Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Access a library of free videos and digital ads you can use for social media, your website, email, and more. . See disclaimers below for state restrictions. I'm notating the other entities you complained to and will be reaching out to them as well. And free tax is suppose to be free. Ive had enough of this bank . Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Calls back to the IRS and then to GreenDot bank, which is what the routing number is assigned to. and FINALLY I discovered this link and the fact TurboTax is aware of the issueand since i'm on the line with support now and asked the support staff member.this issue has NEVER BEEN DISCUSSED with their support staff, they are still being told to give the standard BS that Santa Clara send refunds within 48 hours of being receivedthey got mine 3/16/22 and are still holding it. Please allow 3 or 4 days after e-filing your 2020 and 2021 tax year returns. Learn more about where checks can be cashed. My bank closed my savings account due to low funds, and did not inform me. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. The reject indicates that the SSN entered is not found in the tax return database. Get a no cost loan and purchase your tax preparation software today. Me and my husband have the same bank USAA. View refund status. My money is stuck with green dot with no access. the money would have deposited friday (chime) because they deposit multiple days early. Jan 17, 2023 7:39 pm EST. For them to send my refund back to the irs.. TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Terms and conditions are subject to change without notice. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Fingers crossed! High loan approval rates means you enjoy more happy clients and more positive word of mouth. AMD If so, we should all sue the heck of of them. Desired outcome: My bank says they have no record of ever receiving an attempted deposit from TurboTax or Tax Products Group. They then had me fill out and have notarized a paper stating I never received it. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining funds are issued to the taxpayer. 3 Based on cost for post-acknowledgment refund advance. Tpg has had my money for several days and has not released it! I'm not doing that. Email me, or message me if youre interested! Username. Really really hoping they release tomorrow. **Say "Thanks" by clicking the thumb icon in a post. Up to $7,000 available Jan. 2 thru Mar. Try Refund Advances. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. I called today just to be on hold for an hr. Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. Skip the wait to get paid with a fee advance. STEP 2: Review My Class Schedule & Bill. The IRS issues more than 9 out of 10 refunds in less than 21 days. They provide the best bank products for tax professionals. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Lol. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address. The IRS processed and funded my refund and somehow my bank returned it. 3 Based on cost for post-acknowledgment refund advance. Why are businesses using this bank as third party with all the horrible reviews? They're still holding it 7-10 business from that. You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. what should i do? The IRS processed and funded my refund and somehow my bank returned it. arival33 at hotmail dot com I even had my mail held at the post office to make sure it made it to my hands. . account to see the refund amount. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Accelerate the growth of your tax practice. View help center. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. S SSN and the expected working together to hold so many refunds state because they deposit multiple days early from... 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