Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. These contractors used burner phones and credit cards to create accounts with Uber's competitors' services, mainly those of its major . The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. Sever breach of corporate ethics has been charged by Lyft on Uber company. Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. Uber has been a major success story, reaching a valuation of $50bn after just five years. Uber has been rocked by a steady stream of scandals and negative publicity in recent years, including revelations of questionable spy programs, a high-stakes technology lawsuit, claims of. Retrieved from https://www.eeoc.gov/laws/types/sexual_harassment.cfm, EEOC. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. Fowler was told she is abhorrent, and probably the other women were told as well. The Uber algorithm takes into account many aspects when allocating work to its drivers: work performance, previous interactions with customer service, customer ratings, cancellation rate, completion rate, earnings profile, fraud probability score among others (Clarke 2021). Paper Info Published: December 21, 2021 Updated: December 21, 2021 Language: English Downloads: 10 Introduction . 2022 Cable News Network. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . When was the last time you heard of a registered cab driver doing that? Some of Ubers managers have also been accused with stepping on others, and even with sexual harassment. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . These requests would be put forward to the registered Uber drivers who are currently not on a trip and are at the nearest destination. Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. She sued the company, claiming to be sexually harassed by a co-worker. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. A wealth of data at your fingertips. Wall Street Journal Retrieved from https://search-proquest-com.ezproxy2.apus.edu/docview/1933837150?accountid=8289. Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. Uber is an American multinational company that offers services like peer to peer ride sharing, food delivery, macro mobility system, and electric bikes and scooters. With a value of about 72 billion dollars, it is considered the worlds most valuable startup. The report understandably sparked outrage. The denials were a result of her reports of misconduct to the company. Herein lies the problem. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Unethically Poaching down the drivers of the competitor company. Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. This is a case study review about Uber a global, app based Taxi Company. (2017, Aug 31). As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. Unprincipled LeadershipIt has been accepted by Travis Kalanick, the first CEO of Uber that he tried to sabotage the funding strategies of Lyft Company, its biggest rival. Your time is important. By continuing, you agree to our Terms and Conditions. As Andrew Keen suggested Thursday on CNN.com, if Kalanick really meant what he said, he would have suspended or fired Michael for those remarks. The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. The change followed a separate decision to reduce gross rates in major cities as part of a price war with rival Lyft. Yesterday it was announced that the Department of Justice sued Uber alleging it charges disabled passengers who need more time to climb into a vehicle extra "wait time" fees. You can get your custom paper by one of our expert writers. If Uber can achieve market dominance before it runs out of funding, the inefficiencies in its model cease to matter. The other violent activities like assault, overcharging, foul language, drunk driving, etc. This Article is brought to you for free and open access by the Faculty Publications at Loyola eCommons. The reason for this, argued Horan, is that the economies of scale are not there for the taking in this market. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Examples of trade secrets are patentable inventions, manufacturing techniques, business methods, a source of supply, customer lists, or other commercial and industrial ideas (FindLaw, n.d.). Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. The first branch store opened in 1964 in Missouri. In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. But you can one from professional essay writers. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . 2018 Nov 15 [cited 2023 Mar 1]. Another challenge could be the sexual harassment problem. How CISOs handle the ethical issues around data breaches can make or break their careers. Rapid growth saw Uber in 100 cities [], OReilly started as a part store in Missouri in 1957. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work . Uber is a brand that has faced both ethical and legal issues. After all, how does a driver learn about your need in the first place? 3/22/2021. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. One of the reasons for this is improper background . Cramer, J., & Krueger, A. In Proceedings of the 2018 World Wide Web Conference (pp. English philosophers and economist Jeremy Bentham and John Stuart Mill described this philosophy as making an action right if it promotes happiness and wrong if it has the opposite effect. (n.d.). All rights reserved. Our professional writers can rewrite it and get you a unique paper. Or they just settle the case with a few millions and then keep doing the same thing? An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Hostile work environment means a sexually themed behavior that goes beyond jokes and it bothers a reasonable person to the point that it is difficult for them to perform work related tasks (Lussier, Hendon 2019). 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