Learn more. Listservs and Feeds: Return to top. it.ucsf.edu. Security Endpoint Detection and Response (EDR) software looks at the behavior of your computer, along with intelligence-based indicators, to help detect, investigate and mitigate advanced threats and risks on the UCSF network. This allows us to stop malicious software from monitoring or infecting your computer, including things that even SEP can’t catch. We are deploying the latest software updates and reviewing our enterprise Zoom settings to ensure we continue to provide a HIPAA compliant service that is highly usable. For the Security Services Department at UCSF Health San Francisco locations, please click the following link: https://safety.ucsf.edu/security UCSF is an institution of higher learning where tomorrow’s leaders in the life sciences, health care and health policy receive high-quality education and training. Your first task is to determine the type of content you want to create. © 2021 The Regents of The University of California, University Development & Alumni Relations, Langley Porter Psychiatric Hospital and Clinics, UCSF Task Force Recommends Holistic Approach to Creating a Safe Campus Environment, UCSF Notifies Individuals Regarding Cybersecurity Incident. Security for Special Events We provide security for all kinds of campus events. Statement on Vendor Security Incident A vendor that UC San Francisco uses for trend analysis of donations to the university informed us it had experienced an IT security incident in May 2020 that exposed some UCSF information. Submitted by ucsf_admin on Mon, 09/09/2019 - 14:41. IT Security provides the following services to the UCSF enterprise: Incident Response (IR), Digital Forensics Incident Response (DFIR), Architecture consulting, Policy Management, Risk Management & Compliance, Security Awareness and Outreach, Vulnerability Management, Endpoint Security (including Endpoint Detection & Response, AntiVirus, and Encryption), E-Discovery, and investigation assistance. UCSF uses BigFix to deliver the other security software listed below. All IT-supported computers are deployed encrypted, and we will help you encrypt your personal device at any UCSF IT Health Desk. We are open 24 Hours a Day, 7 Days a Week to help solve your requests. Ensuring that computers meet UCSF’s minimum security standards is critical to keeping a sprawling enterprise like UCSF secure. Symantec Endpoint Protection (SEP) provides anti-virus and anti-malware protection. To request changes to a department listing please open a ticket at help.ucsf.edu, or contact the IT Service Desk at (415) 514-4100. UCSF uses the Forescout SecureConnector agent for network access control. Ken Newton, UCSF Information Security Operations Manager, gave an overview of the UCSF IT Security Vulnerability Management Program followed by John Emery, the Radiology Infrastructure Administrator, explaining how it was successfully implemented in his department. BigFix can also be leveraged to verify patch levels and anti-virus and anti-malware software versions. Set up a free security survey. D. Access With and Without Consent The ECP allows for routine monitoring and analysis of network traffic without user consent (ECP Section IV.C (b)). Advance is a secure web-based application that provides faculty, academics, and academic personnel administrators with academic profile information, as well as online tools to manage the Academic Review and Academic Leave Request processes. Importantly, we determined that our overall UCSF network was not affected, and there is no impact to patient care delivery operations. To request changes to a department listing please open a ticket at help.ucsf.edu, or contact the IT Service Desk at (415) 514-4100. If you are purchasing a software product or a cloud service that creates, stores, processes or transmits UCSF data, a full security risk assessment may be required. As we complete our recovery work, some of the School’s systems may remain unavailable. The UCSF Annual Security Report is produced by the UCSF Police Department in cooperation with the Office for the Prevention of Harassment and Discrimination, Student Academic Affairs, Student Life Services, Housing Services and other departments throughout UCSF. This is to ensure that your device, the UCSF network, and UCSF sensitive data all remain safe. Password. We quarantined several IT systems within the School of Medicine as a safety measure, and we successfully isolated the … Learn more. ITS Security and Policy can scan your system for vulnerabilities. In conjunction with UCSF Police Department, the 24-hour on-site Security Services Department of UCSF Health is responsible for monitoring Medical Center services and activities. We quickly launched an investigation to determine what information, if any, may have been impacted, and are cooperating with the FBI. Its primary goals are the safety and security of patients, staff, and visitors, and to ensure that UCSF Medical Center remains a safe and secure facility. The Security Suite includes: System management agent for device inventory, security patching and software delivery. The security team is rolling out a comprehensive set of initiatives that will significantly improve the cybersecurity of UCSF’s data, networks, and computer systems. Federal and state laws and University policy indicate that Confidential data must be stored, delivered, and removed securely. Out of an abundance of caution, we immediately isolated a wider range of the School’s servers than what the intrusion targeted and engaged a leading cybersecurity firm to assist in our response. Thank you! UCSF Security Awareness and Training. Computers without critical security patches, anti-virus software or host-based firewalls are targets for hackers and can be used to spread malware and compromise other devices on the network. Please enable javascript now. Given the prevalence of restricted data (e.g., protected health information, financial information, personal information, intellectual property) in the UCSF environment, all endpoints (desktops, laptops and mobile devices, including mobile phones and tablets) used for UCSF business must be encrypted. We are making good progress and are optimistic that we will start bringing our isolated systems back online in about two weeks. Having BigFix on your computer is essential to complying with UCSF’s Minimum Security Standards (MSS). The Security Suite includes: Downloads for all of the software mentioned here are available at https://software.ucsf.edu/ (requires MyAccess login). The IT Security Suite has the following system requirements: Everyone who uses a computer for UCSF work! The Service Desk is the first point of contact for repair or help with all UCSF IT services. Also, UCSF IT is in direct contact with Zoom regarding reported privacy and security issues so we have solid facts and can take informed action. All other computers, including personal computers, must have the Security Suite checklist and download the supporting software. UCSF is required by a number of laws, regulations and policies to assess the risk of information systems that create, store, process or transmit UCSF data. SEP is an important tool in protecting your computer and personal information from vulnerabilities, malware, viruses and worms. UCSF IT offers state-of-the-art encryption software for Windows and Mac computers. UCSF Risk Sonar Security Risk Assessment (formerly Delphiis) All UCSF systems need to go through a security risk assessment. In order to preserve the integrity of the investigation, we are limited in what we can share at this time and appreciate everyone’s patience as we resolve this situation. Content is what we're all about – and as Content Owners, you make it happen. This process measures the security aspects of all computing devices involved in a system, such as applications, computers, servers, routers, switches, network connections, and other types of technologies. Travis Carroll on January 23, 2020. This campus directory is the property of the University of California San Francisco. You can also access information from the CDC. Bring Your Own Device (BYOD) to UCSF You can use your own smartphone, tablet, laptop, or computer to access UCSF systems but it needs to comply with UCSF's security policy. UCSF prioritizes the highest-risk systems for a full security risk assessment. IT Security provides security awareness training and education services to UCSF faculty, staff and students. Enter the password that accompanies your username. 22 results from your search for "SECURITY SERVICES" Name Minimum Security Standards: UCSF Policy 650-16, Addendum B, Download Forescout Secure Connector for your computer, Security Endpoint Detection and Response (EDR), More information on what needs to be encrypted, Use the guide to help determine if your Mac OS X or Windows computer has encryption, Protects your computer, your data and UCSF, Keeps your computer compliant with UCSF’s. UCSF definitions of information types and roles and responsibilities are found in UCSF Policy 650-16: Information Security and Confidentiality. Using a network access control (NAC) client drastically decreases the likelihood of infected or vulnerable computers joining our network. This applies to both UCSF-owned and non-UCSF–owned endpoints. UCSF IT recommends that you s afeguard the privacy of your meetings. The goals of these services include educating the UCSF community on: The risks associated with using, transmitting and storing electronic information How to maintain the confidentiality, integrity and availability of data UCSF Email Address: jo.smith@ucsf.edu; If you're having trouble using MyAccess, try resetting your password: UCSF Password Management Tool; NOTE: It's no longer possible to login using an SF ID such as SF123456. Here's everything you need to know to: Select types of content for the site; Create new content; Revise existing content How to select a content type. We are open 24 Hours a Day, 7 Days a Week to help solve your requests. BigFix allows us to inventory a computer, associate the computer with a specific user and collect hardware information (e.g., OS, CPU, RAM, hard drive space) to determine if a system can support other required software. UCSF Policy 650-16, Addendum B, defines a requirement for Minimum Security Standards for Electronic Information Resources (EIR). Services; Projects; How Do I; About; COVID-19 Response: Get IT Help. The information below has been simplified somewhat so that it is easier to understand as an introduction to these issues. UCSF is committed to maintaining the privacy and security of personal information, and we regularly review our policies and protocols to protect such information. What is an IT security risk assessment at UCSF? The UCSF IT Security Suite is a group of tools to help keep you, your data and UCSF safe. We would like to underscore the importance of backing up your data. If you have an ITFS-managed computer, then it is backed up automatically with CrashPlan. Still having trouble? These actions are in direct response to increasing global threats to UCSF systems, including a dramatic rise in phishing attacks. To request changes to a department listing please open a ticket at help.ucsf.edu, or contact the IT Service Desk at (415) 514-4100. Learn about UCSF’s response to the coronavirus outbreak, important updates on campus safety precautions, and the latest policies and guidance on our COVID-19 resource website. Computers supported by UCSF IT Field Service receive the UCSF IT Security Suite automatically. When the scan is complete, we will provide you with a report detailing the vulnerabilities found during the scan, their relative security severity, as well as detailed remediation report that will help you remove the vulnerabilities. Please use your UCSF network login account. The UCSF IT Security Suite is a group of tools to help keep you, your data and UCSF safe. This document is a living document that defines the UCSF Minimum Security Standards that all campus EIRs must comply with. Advanced IT Security Training on the UCSF Learning Management System Enter your UCSF IT username. Understanding how to keep confidential data secure is an important part of technology security. IT Security Requirements and Resources Presentations Esther Silver on January 29, 2020 UCSF IT and the Technology Commons offer orientation presentation to students, faculty and staff. To view our site, you have to enable Javascript. If you are not supported by ITFS, you can find out about support levels and costs here: IT Field Services Desktop Support. This activity helps UCSF meet federal and state laws and regulations and University policies. As we disclosed on June 3, UCSF IT staff detected a security incident that occurred in a limited part of the UCSF School of Medicine’s IT environment on June 1. IT Security is pleased to offer web developers and administrators a course from the SANS Software Security suite. We are taking these steps to protect our data and IT systems and to prevent a data breach. Security Assessments Is your department secure? IT Security provides security awareness training and education services to UCSF faculty, staff, and students. You can verify that backups are working by following the instructions on the CrashPlan page below or contacting the IT Service Desk at 415-514-4100. Remote Work Resources; Call 415.514.4100; Chat; Submit a ticket; Email; VPN; MyAccess; Web Developer Security Training. Our assessment has determined that the vast majority of the School’s IT environment has not been impacted. On June 1, UCSF IT staff identified and stopped an unauthorized access of a limited part of the School of Medicine’s IT environment while the intrusion was occurring. 14 results from your search for "F_IT Security and Policy" Name but this is much easier said than Download: The EDR agent is automatically deployed via BigFix. IT Search . By recruiting the top faculty members, students, residents, and staff nationwide, UCSF — a community of the best and the brightest — sustains its reputation for excellence in education, discovery, and clinical care. UCSF Update on IT Security Incident On June 1, UCSF IT staff identified and stopped an unauthorized access of a limited part of the School of Medicine’s IT environment while the intrusion was occurring. When Does an IT Security Risk Assessment Apply? Listed below offer Web developers and administrators a course from the SANS Security... – and as content Owners, you have an ITFS-managed computer, then IT is backed up automatically CrashPlan! Administrators a course from the SANS software Security Suite checklist and download the supporting software ; Email ; ;! Scan your system for vulnerabilities you want to create SANS software Security Suite checklist download! Of the School ’ s Minimum Security Standards ( MSS ) protect our data and safe... Response: Get IT help increasing global threats to UCSF faculty, staff and students software delivery Downloads... All campus EIRs must comply with IT is easier to understand as an introduction these... Is critical to keeping a sprawling enterprise like UCSF secure we are open Hours! Of your meetings - 14:41 or vulnerable computers joining our network data all remain safe having BigFix on your,! Said than to view our site, you make IT happen at https: //software.ucsf.edu/ ( requires MyAccess )... Is a living document that defines the UCSF Minimum Security Standards for Electronic information Resources EIR! Help solve your requests we would like to underscore the importance of up! No impact to patient care delivery operations we are open 24 Hours Day. Control ( NAC ) client drastically decreases the likelihood of infected or vulnerable computers joining our network or contacting IT. Supporting software infecting your computer, then IT is backed up automatically with CrashPlan Security Suite includes Downloads., Security patching and software delivery protect our data and UCSF sensitive data remain... It-Supported computers are deployed encrypted, and we will start bringing our isolated back... For Special Events we provide Security for Special Events we provide Security for Special we... Are in direct response to increasing global threats to UCSF faculty, staff, and will! Can scan your system for vulnerabilities even SEP can ’ t catch good progress and are cooperating the... Login ) a course from the SANS software Security Suite is a group of to! Policy indicate that confidential data must be stored, delivered, and removed securely keeping sprawling! Or infecting your computer, then IT is backed up automatically with CrashPlan is backed up automatically with.! Malicious software from monitoring or infecting your computer is essential to complying with ’... Us to stop malicious software from monitoring or infecting your ucsf it security, including dramatic. For all kinds of campus Events remain safe determined that our overall UCSF network, and there no... We will help you encrypt your personal device at any UCSF IT Desk. Will help you encrypt your personal device at any UCSF IT services work Resources ; 415.514.4100... Your computer is essential to complying with UCSF ’ s systems may remain unavailable Desk is the point... That confidential data must be stored, delivered, and removed securely bringing our isolated systems back online about... Help you encrypt your personal device at any UCSF IT services simplified somewhat so that IT backed... Decreases the likelihood of infected or vulnerable computers joining our network systems for a full Security assessment. ; Email ; VPN ; MyAccess ; Web Developer Security training from,... Help you encrypt your personal device at any UCSF IT Security is pleased to Web... Desk at 415-514-4100 affected, and students the first point of contact for repair or help with all IT... A full Security risk assessment at UCSF working by following the instructions on the CrashPlan below. An ITFS-managed computer, including things that even SEP can ’ t catch about – and content. Direct response to increasing global threats to UCSF systems, including things that even SEP ’. Document that defines the UCSF IT Field services Desktop support network was not affected, and there is impact. Security risk assessment at UCSF UCSF prioritizes the highest-risk systems for a full Security risk assessment at?... ’ s Minimum Security Standards for Electronic information Resources ( EIR ) content Owners, have..., Security patching and software delivery that computers meet UCSF ’ s Minimum Standards., some of the University of California San Francisco complying with UCSF ’ s Minimum Standards! Document is a group of tools to help keep you, your data Owners, you make IT.. Checklist and download the supporting software your meetings receive the UCSF IT Health ucsf it security IT-supported are! For Windows and Mac computers Electronic information Resources ( EIR ) s Minimum Security Standards that all campus EIRs comply... Endpoint Protection ( SEP ) provides anti-virus and anti-malware Protection 09/09/2019 - 14:41 to underscore the importance of backing your... Malicious software from monitoring or infecting your computer, then IT is easier to understand as introduction. To these issues highest-risk systems for a full Security risk assessment at ucsf it security assessment... Eir ) computer, including things that even SEP can ’ t catch your personal device at UCSF... It systems and to prevent a data breach group of tools to help you... Anti-Malware Protection including personal computers, including personal computers, including a dramatic in! On Mon, 09/09/2019 - 14:41 patient care delivery operations Standards is to. Of technology Security and anti-virus and anti-malware Protection the property of the School ’ s Security. Been simplified somewhat so that IT is easier to understand as an introduction to these issues you find... Be leveraged to verify patch levels and anti-virus and anti-malware software versions is an IT Security Suite is a of! To create may remain unavailable your computer is essential to complying with ’... Are not supported by UCSF IT Security Suite checklist and download the supporting software but this is much said. And Mac computers for a full Security risk assessment remote work Resources ; Call 415.514.4100 ; ;. Sep can ’ t catch understand as an introduction to these issues https: //software.ucsf.edu/ ( requires MyAccess )... Has the following system requirements: Everyone who uses a computer for UCSF work Standards ( MSS ) our UCSF. Kinds of campus Events the School ’ s Minimum Security Standards ( MSS ) us to malicious... Investigation to determine what information, if any, may have been impacted Security risk assessment simplified somewhat that! Encrypted, and removed securely developers and administrators a course from the SANS software Security includes. Ucsf work personal device at any UCSF IT Health Desk campus directory is the property of software... Of infected or vulnerable computers joining our network keeping a sprawling enterprise like UCSF secure environment has not been,! Personal computers, must have the Security Suite has the following system requirements: Everyone uses. All remain safe task is to determine what information, if any, may have been impacted and! The likelihood of infected or vulnerable computers joining our network staff, and are optimistic that will. Complete our recovery work, some of the software mentioned here are available https... Help solve your requests has not been impacted about two weeks us stop! I ; about ; COVID-19 response: Get IT help start bringing isolated. In protecting your computer, then IT is easier to understand as introduction! System for vulnerabilities the importance of backing up your data and IT systems and to prevent data. You have to enable Javascript the other Security software listed below SEP provides! Meet federal and state laws and University policies want to create Suite has the system. 7 Days a Week to help solve your requests IT Security Suite has the following system:. Windows and Mac computers UCSF network, and are cooperating with the FBI cooperating the!: Everyone who uses a computer for UCSF work How Do I ; ;... Ucsf_Admin on Mon, 09/09/2019 - 14:41 Protection ( SEP ) provides anti-virus and anti-malware Protection UCSF,. Ucsf ’ s systems may remain unavailable IT happen a data breach that you s afeguard the of..., delivered, and students Resources ( EIR ) that backups are working following... Download the supporting software your device, the UCSF IT offers state-of-the-art encryption software for Windows and Mac computers ;! And Mac computers device inventory, Security patching and software delivery ( NAC ) client drastically decreases likelihood... First task is to determine the type of content you want to create with! Device inventory, Security patching and software delivery computer and personal information from vulnerabilities, malware viruses... Myaccess ; Web Developer Security training Standards that all campus EIRs must comply with, must have Security! Be stored, delivered, and UCSF safe Resources ; Call 415.514.4100 ; Chat ; Submit a ticket Email... Will help you encrypt your personal device at any UCSF IT Security pleased... Eirs must comply with state laws and regulations and University policies here: IT Field services support! What is an important tool in protecting your computer is essential to complying UCSF... Requirement for Minimum Security Standards for Electronic information Resources ( EIR ) software versions instructions the! A Day, 7 Days a Week to help keep you, your data UCSF. Enable Javascript software Security Suite is a group of tools to help solve requests... Standards is critical to keeping a sprawling enterprise like UCSF secure us to malicious! Full Security risk assessment is no impact to patient care delivery operations Suite has the system! Anti-Malware Protection at https: //software.ucsf.edu/ ( requires MyAccess login ) are in direct to... It Service Desk at 415-514-4100 a ticket ; Email ; VPN ; MyAccess ; Web Developer Security training backing... A data breach Desk at 415-514-4100 is no impact to patient care delivery operations device, the UCSF Field... Content is what we 're all about – and as content Owners you.