Inventory the linen; supervise VIP rooms with the correct amenities. Sound Knowledge of MS Office Suite Administration and Financial Competence Knowledge and experience of overall hospitality operations … Created and coordinated the assignments of the Assistant Executive Housekeeper and the Supervisor. Maintained cleanliness and safety standards. Staffing – Rota, Scheduling, manning, training; Ensuring 100% compliance with Radisson Hotel Groups requirements ; This is a hands-on position with the manager working directly with guests and pro-actively solve issues & problems as required. Assist with scheduling and room assignments. Willingness to help out where necessary. Maintain par levels set forth by housekeeping standards. Manage the delivery and measurement of guest service in order to remain consistent with the company's core standards. Participate in the preparation of the annual budget of the Housekeeping Department. Inspect and evaluate physical condition and cleanliness of hotel ensuring quality service and guest needs are met. Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Inventory analytics is the corner stone of supply chain analytics. Conducted staff training, coaching, counseling and also enforced to the hotels standard operatingprocedures. First, why do you need skills keywords in a resume for housekeeping… Front Desk/Guest Service Representative Reservations, assignments of rooms for large groups, customer service, cash drawer. Prepared and conducted annual employee performance evaluations Inspect all areas of the hotel daily to ensure cleanliness and security standards are met. Excellent problem solving, analytical, and … Maintain Guest Service Scores Ensure that all staff are properly trained and developed. Control and established all par levels for the department. Supervised housekeeping, laundry personnel and common areas, training and development. Since executive housekeepers benefit from having skills like guest rooms, public areas, and guest service, we found courses that will help you improve these skills. Spearheaded the development of entire housekeeping dept.Managed all aspects of Human resources.Annual budgeting. Assisted in ordering supplies, maintained chemical and linen inventory. Conduct performance evaluations on annual anniversary date. As a key member of the hotel team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the hotel’s Housekeeping team. * Responsible for maintaining a departmental budget and schedule for the department. Worked with the maintenance department to ensure all work orders were completed in a timely manner. Supervision of employees. Staff training and scheduling for over 100 employees with an annual staffing budget of over $2 million. Requirements Qualifications and Skills DegreeDiploma in Hospitality Management Knowledge and understanding of Housekeeping, Laundry and Guest Area Service Procedures. For Counselors Ensured the implementation of all company policies and S.O.P. Review pending service requests and Make Readies and provide direction to maintenance staff as required so the work is completed. As a key member of the hotel team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the hotel’s Housekeeping team. Maintained communication with the Maintenance Department to enable 100% quality. Promote and Ensure cleanliness through out Public Areas and Rooms. Direct and control the building's maintenance staff. Managed Housekeeping, Laundry and Maintenance departments in both Hampton Inn and Holiday Inn Express Hotel. 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