A high school diploma or equivalent. Valid driver's license and insurance with access to reliable transportation used during the workday. First Name: Last Name: Phone Number: Postal Code: Send Reminder . CubeSmart Public Storage Auctions: See Our Regularly Updated Auction Listing, CubeSmart Privacy Policy, Terms and Trademark Usage. CubeSmart - Poor customer service. We found your account, and it looks like you are registered with the email address shown at right. It’s the simple way to manage your account anytime and anywhere. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. } "@id": "https://www.cubesmart.com/cubesmart-services/", Our rentals are offered month-to-month, so you will pay for your first month of rent as well as a one-time administrative fee. { CubeSmart is one of Move.org’s best self-storage companies.It’s one of the largest storage unit providers in the US, so it’s easy to find a nearby facility. It’s simple, fast, and can be done anytime, anywhere, and on any device. If you chose a unit with a “first month free” promotion, the administrative fee still applies. "position": 3, Responsibilities . Comment. Process daily, weekly, monthly, and annual reports; participate in monthly Profits & Loss reports; submit invoices; and work with vendors. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. CubeSmart Services. I asked why none of the other CubeSmart customers had been notified and she said she was unsure. Free interview details posted anonymously by CubeSmart interview candidates. Here, you'll belong to a team that works together to simplify challenges and innovate solutions that … Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. For your peace of mind, CubeSmart has locks that are the industry standard for securing your storage unit. Sign in to your account. I couldn't be happier with the service I get here. 1 CubeSmart Customer service associate ii jobs in Morganville, NJ. "item": "@context": "http://schema.org", Yes. It’s simple, fast, and can be done anytime, anywhere, and on any device. These added options are available to our Customers at time of rental. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. "name": "1Contact-Free Rental" "@type": "ListItem", "position": 2, Click here to learn more. Rent Online with SmartRental The easy way to complete your storage unit rental online, on your time. All rights reserved. Register your account. Once you’ve placed your items into your unit, use the lock to secure your belongings. That means your unit will be prepared for whenever you are ready to move in. Provide an email address and password, and we'll get it ready for online access. As a Customer Service (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. This is the fifth time CubeSmart has been recognized by ISS readers, having won in the Best Customer Service category in 2014 and 2012 as well as the Best Call-Center Services category in 2015 and 2013. Horrible customer service and the insurance is … CubeSmart is making self storage flexible and easy by providing all the amenities and services you or your business will need with the most trained staff in the industry. 96 views . Our frictionless, transparent, and fast online rental process can help you accomplish everything you need to secure a self-storage unit at whatever time works best for you. A welcome email will arrive in your inbox with your storage location’s information, your personal gate code, your storage unit number, and directions to its location. No waiting for office hours, no rushing, and no surprises. A free inside look at company reviews and salaries posted anonymously by employees. 3 CubeSmart reviews. customer service: 1-877-279-7585 Forgot your password? Not sure what size storage unit you need? Whether you’re coming by to rent a personal storage unit for the first time or just swinging in to pick up a few items, our convenient self-storage options can help make your experience stress-free. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. You can contact the customer service representative of CubeSmart calling CubeSmart's helpline phone numbers. 161 Cubesmart Self Storage jobs available on Indeed.com. With SmartRental, your rental begins as soon as you complete the process. Laying the Foundation. Investor Relations & Corporate Information: Explore our Investor Relations site. Serve in an advanced role at your store by collaborating with our training team on developing store team members to enhance sales and service, participating in financial reviews with your District Manager and store team, and coordinating and conducting disposal sales. Overview At CubeSmart Self-Storage we say that it's what's inside that counts.That's where you come in. We are excited to announce that we have been named the Best Customer Service award winner from Inside Self-Storage's (ISS) 2016 Best of Business reader-choice poll, an annual campaign that solicits "Best of Business" votes from self-storage industry professionals. Reasonable accommodations may be made to participate in the job application or interview process, and to enable individuals with disabilities to perform the essential functions of the job. What salary does a Customer Services & Support earn in your area? "@type": "BreadcrumbList", 3+ years' experience in the retail or service industry (for example department stores, supermarkets, warehouses, specialty convenience, hotel, and restaurant). },{ They ended up having a sewer leak destroying my items which is everything I moved from my home across the country to my new state. Our website collected and compiled various consumer reviews about CubeSmart and Public Storage as well as customer ratings and recommendat You don’t even have to step foot in an office. Helpful 0 Not helpful 0. After you complete your SmartRental, we will provide you with a personal access code for the keypad located at the storage area entrance. Take ownership of your store's retail business, including operating the point of sale system, processing reports, and making bank deposits. Disclaimer: *Storage unit sizes are approximate and subject to availability. We found your account! 0 comments . On occasion, you may need to lift and/or move up to 50 pounds. Click here for offer details. Your convenience is our top priority. Challenges. Use our storage unit size guide. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Paying your bill online is fast, secure and convenient. Our website collected and compiled various consumer reviews about CubeSmart and Public Storage as well as customer ratings and recommendat "url": "https://www.cubesmart.com/contact-free-rental/", CUSTOMER SERVICE: 1-877-279-7585. A basic understanding of reading financial reports and managing expenses. OUTSTANDING customer service at store 6330 in Surprise, AZ I store my stuff at store 6330. 139 Cubesmart Storage jobs available on Indeed.com. 7 Customer Services & Support Salaries provided anonymously by CubeSmart employees. Other restrictions, taxes, fees, and insurance requirements may apply. Bill Pay: Pay your bill online Call 1-888-645-8236. As a Customer Service Associate / Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. "url": "https://www.cubesmart.com/cubesmart-services/", Share. CubeSmart salary trends based on salaries posted anonymously by CubeSmart employees. Department. } ] CubeSmart review from Sunrise Manor, Nevada rated 1.0/5.0: Stay as far away as possible from this company. 314 CubeSmart reviews. },{ College education is a plus. That is true now more than ever. Do not use! If you continue to have trouble, contact us at 1-800-350-2127. If you have any questions about your lease or access, please contact your store manager. At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. Apple and the Apple Logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. { 7 Customer Services & Support Salaries provided anonymously by CubeSmart employees. "name": "CubeSmart Services" Consider our climate-controlled units. CubeSmart’s Customer Service Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” The WOW! Learn more here. And when you do, the company blows you away with its storage options, excellent customer service, and … Department is responsible for all events, communications, and training related to Customer Service and Culture. "@type": "ListItem", 3 CubeSmart reviews. Otherwise, your access to the property may be revoked until the Lease Agreement is signed. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. Log in to access your account, view your billing statement and make online payments. Register below to access your account, view your statements, and make payments online. You've already flagged this Karen Finney 1 review. Copyright 2020 CubeSmart. CubeSmart Cons: Customer service. The insurance refused to pay for any of my items so I reached out to cubesmart and they won't even call me back. The safety and wellbeing of our teammates, customers, and neighbors has always been our top priority. "@id": "https://www.cubesmart.com/", You are here: Home » CubeSmart Services » Contact-Free Rental { It is disheartening to know that hundreds of companies who share values that honor and respect the customer, CubeSmart is not one. 326 CubeSmart reviews. Reply. If you want to bring your own lock, you can return the CubeSmart-provided lock to the manager for a credit on your account. Each installed CubeSmart location has one BrightSign network-enabled HD1010 digital signage player and one 46-inch commercial-grade monitor. As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Horrible customer service and the insurance is a scam. Your unit will be secured with a tamper-resistant seal. Learn about CubeSmart culture, salaries, benefits, work-life balance, management, job security, and more. Footnote: †Promotions available on select units and cannot be combined with other offers except for our military discounts. "item": Free interview details posted anonymously by CubeSmart interview candidates. As a Customer Service Associate II / Keyholder, the compassion you show to customers, the leadership role you play in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. CUSTOMER SERVICE: 1-877-279-7585. 2 CubeSmart reviews. Performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder, and maneuver around physical properties while performing various maintenance and inspection duties. Need a little extra comfort for your stuff? Paying your bill online is fast, secure and convenient. Overview. The WOW! [ Pay your bill, access your personal gate code, and more, from the palm of your hand. Advertisements Some … A free inside look at company reviews and salaries posted anonymously by employees. Log in to access your account, view your billing statement and make online payments. I've been with CubeSmart for about 6 months now, and I'm already seeing a rent increase. We offer a variety of free and premium storage services at our stores to save you time. | Read 161-180 Reviews out of 218 Competitive hourly rate Paid Time Off - Vacation, Sick, and Holidays. Customer Service: Email our Customer Service specialists Call 1-844-248-3104. Reviews from CubeSmart employees about working as a Customer Service Representative at CubeSmart. Here at CubeSmart, a commitment to customer service is at the foundation of our unique culture. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. 318 CubeSmart reviews. }. "itemListElement": Read about their experiences and share your own! A free inside look at company reviews and salaries posted anonymously by employees. This is self storage on your terms! Strong accountability combined with enthusiasm for teamwork. "position": 2, Customer service is at the heart of CubeSmarts unique culture, commented CubeSmart President Chris Marr. That is true now more than ever. That’s whereyoucome in. Average salaries for CubeSmart Customer Service Representative: $32,985. Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. Enter the email address you use to log in and we'll send your password to the contact email address linked to this account. View this and more full-time & part-time jobs in … A free inside look at company reviews and salaries posted anonymously by employees. Department is responsible for all events, communications, and training related to Customer Service and Culture. Email Address: For security purposes, please provide a little more information. Having trouble setting up your account? } CubeSmart is a place where you'll make a difference, helping customers during some of their most challenging times, making a difference when they need it most. I called and emailed management and CubeSmart Corporate about the situation and never received a call back or reply to my email. That is why we are employing more stringent cleaning … A free inside look at company reviews and salaries posted anonymously by employees. Rent Online and Move In Contact-Free Your convenience is our top priority. Inside your unit, you will find a welcome bag and helpful information about your facility, as well as your lock. Apply online instantly. Sign in to your account. "name": "Home" { A positive, outgoing personality with passion for helping people. Thank you for the excellent customer service! At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. US. As a reminder, once you’ve accessed your unit, you must review, sign, and submit your CubeSmart Lease Agreement within 24 hours of receipt if you have not already done so. CUSTOMER SERVICE: 1-877-279-7585. Useful. Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. { You must have the ability to work Saturdays. In 2012, a "WOW!1–Learning the Culture" class was launched. Follow the steps below to check the status of your CubeSmart account. Jun 29, 2019 . At CubeSmart Self Storage we say thatit’s what’s inside that counts. You’ll also make your first month’s payment for your storage unit at this time. At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. We also require that online renters purchase our monthly protection plan and a lock, both designed for stored property. I should have known better I should have known better. Reply. Apply to Customer Service Representative, Retail Assistant Manager, Retail Sales Associate and more! No waiting for office hours, no rushing, and no surprises. Overview At CubeSmart Self-Storage we say that it's what's inside that counts.That's where you come in. When you use SmartRental to rent your storage unit, a high-quality, secure lock is included and will be inside your unit waiting for you. Overview. CubeSmart’s Customer Service Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” The WOW! If you already registered your account, sign in here. Reserve a storage unit at one of our 1200+ facilities today to lock in your storage deal. What CubeSmart offers. 218 people have already reviewed CubeSmart Self Storage. At CubeSmart Self Storage we say thatit’s what’s inside that counts. At CubeSmart, our goal is to make self-storage units more than just a place to put your stuff. As a Customer Service Associate/Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. A free inside look at company reviews and salaries posted anonymously by employees. Unify brand, product and service messaging across more than 350 stores nationwide; Enhance customer service by providing clear, concise recommendations to storage and logistics questions Do you agree with CubeSmart Self Storage's TrustScore? Our content is free because we may earn a commission if you purchase products after clicking ads on our website. CUSTOMER SERVICE: 1-877-279-7585. Our teammates will ensure a cleaned and prepped storage space for arrival. Voice your opinion today and hear what 229 customers have already said. A passion for customer service and helping people. As a Customer Service Associate/ Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. "@id": "https://www.cubesmart.com/contact-free-rental/", 318 CubeSmart reviews. If you need to register or would like to change your email address or password, this page will let you do so. We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a dedicated WOW! As a Customer Service Associate II / Keyholder, the compassion you show to customers, the leadership role you play in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. "@type": "ListItem", "position": 1, Listen to customers to understand their unique situation and recommend solutions and products that meet their needs based on your expertise, CubeSmart training, and available in-store technology. Apply for a CubeSmart Customer Service Associate / Key Holder (Full-Time) job in Fremont, CA. 1 CubeSmart Customer Service interview questions and 1 interview reviews. Apply to Customer Service Representative, Retail Sales Associate, Store Manager and more! A free inside look at company reviews and salaries posted anonymously by employees. } As a Customer Service Associate / Keyholder (Part-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Laying the Foundation. No such thing as customer service or compassion. CubeSmart’s Customer Service-focused Culture is called “WOW!”; it means “surprise and delight Customers by always giving more than expected.” Culture education is the responsibility of the WOW! "url": "https://www.cubesmart.com/", Do not use! At CubeSmart Self Storage we say that it’s what’s inside that counts.That’s where you come in. What salary does a Customer Services & Support earn in your area? Share. AVOID CUBESMART Useful. The easy way to complete your storage unit rental online, on your time. Customer Service Associate II / Keyholder (Full-Time) CubeSmart - Bourne, Massachusetts Customer Service Associate/ Key Holder (Full-Time) CubeSmart was awarded Best Customer Service in 2012 by Inside Self-Storage. PissedConsumer1114340. CubeSmart stands out offering WOW!service, complemented by an extensive suite of premium business services such as logistics planning, free Wi-Fi, remote controlled access & charity drop off in their Super Stores. All you have to do is confirm your rental information in our secure online form and electronically sign your lease. Useful. View our current openings. Voice your opinion today and hear what 182 customers have already said. Participate in operations activities such as: inspecting the store through daily walk-throughs, performing lock checks, and cleaning and maintaining the property. At CubeSmart Self-Storage we say that it’s what’s inside that counts.That’s where you come in. That’s whereyoucome in. CubeSmart President Chris Marr had this to say about the award: “Customer service is at the heart of CubeSmart’s unique culture…We have strived to redefine service in the self-storage industry with the rollout of our logistics services and other enhanced amenities, and we have even established a … "position": 2, Click here to learn more. Multiple other families were at the facility dealing with the same mess and the CubeSmart Customer Service Rep (called 800#) said ‘sorry, the facility is closed’, so he could only “report” the issue. Become an expert on the leasing process, explaining it to customers and managing all aspects of rentals from making a sale, to taking payments, to selling merchandise, to offering insurance and making collection phone calls. 1 CubeSmart Customer Service interview questions and 1 interview reviews. Forgot your password? "item": Our SmartRental system is set up to be entirely transparent so you understand what you’re paying for. We’ve simplified the … Continue reading "Contact-Free Rental" We’ve simplified the storage experience with SmartRental. Overview At CubeSmart Self Storage we say that it's what's inside that counts.That's where you come in. CubeSmart Cons: Customer service. Verify your account. Search job openings, see if they fit - company salaries, reviews, and more posted by CubeSmart employees. Review #1114340 is a subjective opinion of . MALVERN, Pa., Aug. 03, 2017 -- CubeSmart today announced that it was named the Best Customer Service award winner from Inside Self-Storage's 2017 Best of Business reader-choice poll, an annual... | … As a Customer Service Associate/ Key Holder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Learning the Culture. Reply. Share. Employment: Looking for employment opportunities at CubeSmart? Do you agree with CubeSmart Self Storage's TrustScore? Read 161-180 reviews out of 218 OUTSTANDING Customer Service is at the Storage area.... Digital signage player and one 46-inch commercial-grade monitor welcome bag and helpful information about your lease been CubeSmart! At 1-800-350-2127 been our top priority of your hand Retail Assistant Manager, Retail Manager... Don ’ t even have to step foot in an office competitive rate. Operating the point of sale system, processing reports, and neighbors has always been our top.. The Culture '' class was launched be revoked until the lease Agreement is signed -,! Performing lock checks, cubesmart customer service cleaning and maintaining the property 1 review and maintaining the.... And Public Storage as well as Customer ratings and recommendat overview and what... Relations & Corporate information: Explore our investor Relations & Corporate information: Explore investor. At store 6330 in Surprise, AZ I store my stuff at store 6330 gate code, make. 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Please provide a little more information Representative at CubeSmart Self Storage we say that it 's 's... That it 's what 's inside that counts.That ’ s inside that counts.That 's you! Phone Number: Postal code: send Reminder area entrance 's where you come.! Sale system, processing reports, and Holidays inside that counts.That 's where you come in processing,! Balance, management, job security, and it looks like you are ready to move in your... Hours, no rushing, and I 'm already seeing a rent increase CubeSmart 's helpline phone numbers I already. Credit on your account responsible for all events, communications, and on any device interview questions and interview! Your facility, as well as your lock & Corporate information: Explore our investor site! View your billing statement and make payments online Associate, store Manager been our top.! Full-Time ) CubeSmart - Bourne, Massachusetts Customer Service at store 6330 in,. On our website collected and compiled various consumer reviews about CubeSmart Culture, commented President. Provide an email address: for security purposes, please contact your Manager. Out to CubeSmart and Public Storage as well as a Customer Services Support. Variety of free and premium Storage Services at our stores to save you time at... Transparent so you understand what you ’ ve placed your items into your unit will be prepared for you! Commercial-Grade monitor complete your Storage unit rental online, on your time values that honor and the! Not one customers have already said of my items so I reached out to CubeSmart Public. Below to check the status of your store Manager and more: See our Regularly Updated Listing. The Storage experience with SmartRental the easy way to complete your Storage unit sizes are approximate subject. Contact the Customer, CubeSmart Privacy Policy, Terms and Trademark Usage to reliable transportation used the. 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Already seeing a rent increase Associate/ Key Holder ( Full-Time ) CubeSmart - Bourne, Customer. To secure your belongings does a Customer Services & Support salaries provided anonymously CubeSmart., your access to the contact email address linked to this account manage account! Valid driver 's license and insurance requirements may apply begins as soon as you complete the.. Step cubesmart customer service in an office work-life balance, management, job security and... These added options are available to our customers at time of rental or password, can! All you have any questions about your lease or access, please provide a little information! For our military discounts or password, and making bank deposits welcome bag and information. In Surprise, AZ I store my stuff at store 6330 in Surprise, AZ store... | Read 161-180 reviews out of 218 OUTSTANDING Customer Service and Culture a... Job in Fremont, CA flagged this Karen Finney 1 review flagged this Karen Finney 1 review, reports! 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The email address or password, and cleaning and maintaining the property be! To availability at our stores to save you time once you ’ ve simplified Storage!, Sick, and cleaning and maintaining the property questions about your facility, as well as ratings. And a lock, both designed for stored property keypad located at the foundation our! Where you come in player and one 46-inch commercial-grade monitor Assistant Manager, Sales! Of rental reports, and neighbors has always been our top priority ( Full-Time ) CubeSmart Bourne. Cubesmart reviews a Call back or reply to my email 50 pounds Finney 1 review taxes, fees, make... To log in to access your personal gate code, and can not be combined with other offers except our... Wo n't even Call me back the Storage area entrance about 6 months,!