This person is responsible for process paperwork, maintaining files, and preparing … Created magical vacation planning experiences utilizing exemplary sales techniques, solid guest services skills integrating strong attention to details. Average Airline Reservations Clerk salaries for job postings in Maryland are 3% higher than average Airline Reservations Clerk salaries for job postings nationwide. Agent-in-Charge-Managed six agents booking domestic hotel reservations as well as contacting hotels with incoming guest information, and Customer Service. Maintain a high level of customer service for all customers, while ensuring that company standards are followed. Reservation Agents are responsbile for processing travel and accommodation arrangements. General administrative duties including making reservations in Reserve America for customer by phone or in person. Established efficient routing and scheduling for customers using telephone and specialized computer software. Operated and maintained a variety of office equipment including computers, printers, die cut, lamination, and copy/fax machines. In addition, they earn an average bonus of $789. ! We are an open forum for articles, manuscripts, unpublished thesis, and letters as well as a guide for job, Advised passengers of interruptions in their travel plans and recommended alternate travel arrangements based on individual needs. Average Airline Reservations Clerk salaries for job postings in South Dakota are 24% lower than average Airline Reservations Clerk salaries for job postings nationwide. Cross-trained and provided back-up for PBX representatives when necessary. Make Room Reservations Follow-up on Arrivals with Special Requests. of or eligibility for financial aid, employment opportunities or education or salary outcomes. Process campground check in/check out payments and provide office and retail store support. Maintained computerized inventories of available passenger suites and provided information regarding reservations and available suites. Average Airline Reservations Clerk salaries for job postings in Florida are 7% lower than average Airline Reservations Clerk salaries for job postings nationwide. Created, processed and sent credit card authorization forms to guests. Established reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information. Communicated room problems to housekeeping and maintenance staff. Performed data entry in AWRDS and LMP using personal computer. Delivered outstanding customer service, exceeded expectations, and build long-term relationships with customers. Provided customer service over the phone to customers making reservations to stay in the hotel. 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Airline Reservations Clerks, also referred to as ticket agents, are responsible for printing boarding passes, arranging seat reservations, and preparing luggage for travelers. Average Airline Reservations Clerk salaries for job postings in New Jersey are 8% higher than average Airline Reservations Clerk salaries for job postings nationwide. Managed high volume reception area while efficiently distributing documents, managing incoming calls and scheduling. Answered and directed customer inquiries regarding travel directions, shopping, dining and entertainment recommendations. Maintain two exclusive accounts, responsible for accuracy and VIP requests. Complete reservations using LMS for casino members and non members. Safeguarded guest credit card information with discretion. Worked as customer service representative and night auditor. Process incoming room reservation calls and responds to reservations related inquiries. Must possess FAA Airframe and/or Powerplant licenses. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Their job is to assist customers with the planning and booking aspect of … Average Airline Reservations Clerk salaries for job postings in Oregon are 5% lower than average Airline Reservations Clerk salaries for job postings nationwide. This course also covers deploying practical solutions including securely interconnecting networks, customer-supp... Filemaker Bookings and Reservation System, Build A Restaurant Site With Python and Django, Computer Skill: Computer Knowledge for You. Inputted heavy volume of data entry into computerized system. Answer phones, input customer information in the system when they want to reserved seating. … Average Airline Reservations Clerk salaries for job postings in Idaho are 33% lower than average Airline Reservations Clerk salaries for job postings nationwide. answer inquiries of room rates, outlets and room locations career and program advice from like-minded Graduates. Average Airline Reservations Clerk salaries for job postings in Alabama are 1% higher than average Airline Reservations Clerk salaries for job postings nationwide. Coordinated all aspects of guest services, including supply monitoring and facility maintenance. Resolve issues in a timely manner and escalate customers in need of further help. Provided accurate information of local attractions and activities. Verified Medicaid/Medicare eligibility, made appropriate changes to patient records, balanced daily cash drawer and reconciled patient accounts. Input and confirm all reservations into LMS Operating System. Average Airline Reservations Clerk salaries for job postings in Montana are 11% lower than average Airline Reservations Clerk salaries for job postings nationwide. Input data for the reservation system as well as completed inventory spreadsheets. What We Do. Train new employees in their job duties Accessed the Navy Standard Integrated Personnel System (NSIPS) and Bupers Online computer systems to monitor and track pay discrepancies. Performed all general office procedures as assigned and provided excellent customer service for clients. Handle all the money, Make bank deposits, And deliver money to the bank, Assist with laundry. Demonstrated professionalism and efficiency assisting customers with hotel reservations and complaints worldwide or redirecting them to the correct department. Gathered demographic information and credit card numbers for reservations. Process all hotel reservations including casino, leisure, group and wholesale reservations in a customer-oriented and timely manner. Explain guarantee, special rate, and cancellation policies to callers. Answer telephone inquiries to book reservations on multiple airlines. Directed military personnel to appropriate departments on base. Inform Guests with Keen Knowledge of Hotel Services and Local/City Events Average Airline Reservations Clerk salaries for job postings in Hawaii are 37% lower than average Airline Reservations Clerk salaries for job postings nationwide. Trained in monitoring room availability using Opera PMS Systems while fostering strong working relationships with all hotel departments. The main role of most reservation clerks is to make and confirm customer reservations. Posted charges for rooms, food, liquor, or telephone calls to ledgers manually or by using Formas program. We ranked the top skills based on the percentage of reservation clerk resumes they appeared on. Print daily hotel departure and room availability reports and distributed to necessary staff for maintenance and check-outs. Provided information about hotel services, registration/reservation inquiries and community events in person and via telecommunications. Assist general public, departmental personnel and representatives from other agencies in obtaining police related information. Completed reservation with company objective on occupancy and average room rates. Reservation Agent Job Description. Received inbound calls to make hotel reservations for guests. Assisted customers with making room reservation using AS400, LMS, and Passkey systems. Answered general inquiries about hotel services, attractions and accommodations. Submitted payments to appropriate departments/ personnel. Disclaimer: The staff at MastersInPsychologyGuide.com strives to provide information on this website that is accurate, complete Blocked hotel rooms for individual guest and group bookings. Started PBX/Operator, answering and directing phone calls from a switchboard. Managed all reservations for 410 rooms to include VIP Protocol and Group reservations. Average Airline Reservations Clerk salaries for job postings in Tennessee are 8% lower than average Airline Reservations Clerk salaries for job postings nationwide. Book Reservations-Assist Customers-Customer Service-Reconfirm With Guests. Communicate with school instructors to coordinate lodging for the Marines traveling to 29 Palms. Added new customer information into proprietary customer database and sent confirmations via email or fax depending upon customer preference. Book reservations during operating hours* Conduct tours of event facilities. Input data to computerized reservation system and followed up with customers providing reservation confirmation, travel information, etc. Worked as an Operator booking and canceling hotel reservations. Started working in Domestic Reservations assisting callers with travel arrangements, changes and general questions. Provided outstanding customer service for a wide variety of inquiries. Average Airline Reservations Clerk salaries for job postings in New York are 21% higher than average Airline Reservations Clerk salaries for job postings nationwide. Commanded hotel booking system to evaluate room availability and need and level of housekeeping service. credit card numbers, home addresses and phone numbers. Worked the front desk of the hotel, greeting guests when they arrived and checked them in to their rooms. Average Airline Reservations Clerk salaries for job postings in Virginia are the same as average Airline Reservations Clerk salaries for job postings nationwide. Handle all quests' special requests in a professional manner Answered incoming phone calls to book reservations and other special events. Performed duties in line with greeting guests, making reservations, handling multiple phone lines, accuracy in billing. Meanwhile, many Reservation … Communicated all relevant information upward to the Reservation Manager, Supervisor or Front Office Manager. General office procedures and data entry of appraisals, scanning documents and uploading photos. Record customer information for office records and made appropriate changes upon receipt of ticketing, cancellation and other pertinent information. Demonstrate and maintain professional verbal and written communication with customers, Average Airline Reservations Clerk salaries for job postings in Minnesota are 13% lower than average Airline Reservations Clerk salaries for job postings nationwide. One of the best ways to acquire the skills needed to be a reservation clerk is to take an online course. Provided information on shopping, dining, entertainment, and travel directions. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Assisted guests and provided customer service to all customers relative to all facets of hospitality. Conducted routine office procedures including answering telephones, record keeping, and operating computer system. Coordinated travel arrangements for major Cooperate and leisure clients. Balanced daily transactions including bank deposits. Contacted hotels and established reservations requested by travel agents. Perform operation testing LCD Monitors, phones, Cisco network switches, adapters, servers, printers, fax machines. Average Airline Reservations Clerk salaries for job postings in Louisiana are 13% lower than average Airline Reservations Clerk salaries for job postings nationwide. Handled multifaceted clerical tasks (e.g., data entry, filing, records management ). Maintained reservation system for Guesthouse and temporary quarters. Answered questions about property facilities/services and room accommodations. Make Reservations night audit when applicable. Utilize Astra Campground Management Make, change, or cancel reservations at the request of customers. Reservation Clerk Responsibilities and Duties. Here's how Guest Service is used in Reservation Clerk jobs: Audited daily transactions and process payments Responsible for providing quality guest service within the guidelines specified by management. Contacted housekeeping or maintenance staff when problems were noticed and/or reported. (High Confidence (more than 250 sources)), Interview: Kurt Kraiger, Professor of Psychology, Director, Colorado State University. Provided guest with accurate information regarding availability, accommodation types, transportation to and from hotels. Communicated and interacted effectively with co-workers, the general public and various state, federal, and local government representatives. Typed numerical data on legal forms, filed alphabetically and numerically, stamped invoices and answered telephone calls. Creates and maintains reservation … Average Airline Reservations Clerk salaries for job postings in Massachusetts are 20% higher than average Airline Reservations Clerk salaries for job postings nationwide. Average Airline Reservations Clerk salaries for job postings in Delaware are 12% lower than average Airline Reservations Clerk salaries for job postings nationwide. Resolved customer complaints and answer guest Assisted in, booking, editing, and canceling reservations, while greeting guests and delivering exceptional customer service. Provided solutions and suggestions about local attractions. Quote fares and room rates, provide travel information. Whether at an airline, hotel, resort, bus or train station, your duties include selling tickets in-person or to phone customers and confirming reservations … Average Airline Reservations Clerk salaries for job postings in Arkansas are the same as average Airline Reservations Clerk salaries for job postings nationwide. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. computer and the overall hotel computer system. Answered telephone calls in a timely and polite manner while transferring calls distributing messages as needed. Handled money, cash registers, computers/data entry, and hotel card register and did the daily bank deposits. Change or cancel reservations at the request of customers. Increased customer loyalty by providing exceptional customer service while organizing travel arrangements and reservations, including creating individualized independent tour itineraries. Answered inquiries and provided information of services provided and local attractions. customer service and daily interaction with passengers. Book reservations for customers all over the country. Let's find out what skills a reservation clerk actually needs in order to be successful in the workplace. Some reservation clerks assist customers in identifying the best possible rates or schedules. Accommodate individual/group/ VIP's booking as per the arrival list and departure. Coordinate front office activities of hotels or motels.. Provided customer service, answered phones, made reservations on computer and over phone. Job Tasks Examine passenger documentation to determine destinations and to assign boarding passes. Monitored the interface functions between the Sales Department Posted charges to cabins for food, liquor, or DVD rentals manually to ledgers and to computer systems. Have experience with handling multiple phone calls and keeping notes on each one, and have greatly improved in multi-tasking. Duties Reservation agents provide travel information over the telephone to customers of the airline. Monitored and replenished office supplies, coordinated business travel arrangements and planned company luncheons and meetings. Average Airline Reservations Clerk salaries for job postings in Nevada are 22% lower than average Airline Reservations Clerk salaries for job postings nationwide. Examined documents for completeness, accuracy and legality.COMMUNICATION. Provided customer service for reservations, sales and customer payments in person or by phone. Duties An FAA aviation clerk is an administrative and ground-based position that provides support to the FAA’s field offices. Airline … Reservationists, or reservation agents, work for hotels, resorts, airlines, train and bus companies and booking services that handle all types of reservations. May check baggage and direct passengers to designated concourse. Schedule service appointments for Lexus customers Verified that personal and payment information on guest accounts was accurate. Average Airline Reservations Clerk salaries for job postings in Rhode Island are 8% lower than average Airline Reservations Clerk salaries for job postings nationwide. Liaised for VIP guests to coordinate stays. Monitored inbound and outbound calls for customer satisfaction. Assisted upper management with maintaining long-term corporate accounts and guest services to exceed expectations. Processed special reservation requests in the LMS database. Airframe and Powerplant Mechanic Airframe and Powerplant Mechanics are involved in troubleshooting aircraft engines and systems, repairing and replacing components or parts. Kurt Kraiger, Professor of Psychology and Director of the MAIOP Program, joins us today to discuss their Master of A... Search and compare 200+ Psychology Career choices along with detailed salary reports from Indeed.com, CareerBuilder, and SimplyHired. Assisted Revenue Manager with daily reports. Created and maintained an accurate database; performed high-volume data entry. Contacted appropriate departments for any special services needed. Utilized resources and made outbound calls to respond to customer inquiries and requests, and resolved issues efficiently and professionally. Operated PBX Switchboard in order to answer, and properly route, incoming calls while assisting customers with hotel reservations. Key Duties and Responsibilities: − To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries. Performed night audit to balance daily funds expended/received. Be knowledgeable in all areas of the resort, create itineraries for guests, meet monthly personal and team sales goals. Provide real-time flight schedules, prices and itineraries to the customer 2. Trained general managers, directors of sales and front desk supervisors how to maximize revenue through the use of IHG Voice. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Co-workers and other company staff. Average Airline Reservations Clerk salaries for job postings in Connecticut are 15% higher than average Airline Reservations Clerk salaries for job postings nationwide. Book reservations for individual parties and wholesale bookings with large travel companies and government bureaus. Provide clerical support to the reservation staff. Answer questions about property facilities/services and room accommodations, and to maximize revenue. Processed reports, data entry, filed correspondence. Average Airline Reservations Clerk salaries for job postings in New Mexico are 12% lower than average Airline Reservations Clerk salaries for job postings nationwide. Answer phone inquiries concerning room availability, rates, company information and surrounding area information. Demonstrate and apply knowledge of medical terminology, high proficiency of general medical office procedures including HIPAA regulations. DEFINITION: Make and confirm reservations for passengers and sell tickets for airline. Informed potential customers about current room rates and availability. Reservations Agent Resume Examples. * Medicaid Verification Average Airline Reservations Clerk salaries for job postings in North Carolina are 5% lower than average Airline Reservations Clerk salaries for job postings nationwide. Average Airline Reservations Clerk salaries for job postings in Kansas are 9% lower than average Airline Reservations Clerk salaries for job postings nationwide. Job duties consisted of checking guest in/out of hotel, PBX Switchboard, Reservations, and Daily Cash Report (DCR). Excellent … inquiries. Salary estimates based on salary survey data collected … Answer phones, filing, data entry, reservations. Trace lost, delayed, or misdirected baggage for customers. The scope of a reservation agent's job depends, in … Utilized computerized system and keyboard to book reservations and retrieve information. Average Airline Reservations Clerk salaries for job postings in Indiana are 4% lower than average Airline Reservations Clerk salaries for job postings nationwide. Reservation Agent Duties & Responsibilities Reservations. Other reservation clerks give travel advice and recommendations to customers. All salary source data is public. Average Airline Reservations Clerk salaries for job postings in Missouri are 2% lower than average Airline Reservations Clerk salaries for job postings nationwide. 3. Duties include food and beverage service, assisting passengers and providing leadership during flight irregularities. Worked on phones making reservations, helping guests up front answering telephone calls. You must possess a high school diploma or equivalent and a secondary education. Processed credit card, and cash payments. Prepare food menus to appropriate departments in order to have a success client event. Input and accessed data in reservation system, using appropriate access codes for special promotion types. Answered queries regarding the facility's services, charges, dining facilities, sports facilities and travel directions. Average Airline Reservations Clerk salaries for job postings in Arizona are 17% lower than average Airline Reservations Clerk salaries for job postings nationwide. Process all reservation requests from customers. Make reservations for incoming guests based on room availability and interview incoming guests to determine room assignment. We are seeking submissions that will be of interest to the community. Average Airline Reservations Clerk salaries for job postings in Nebraska are 27% lower than average Airline Reservations Clerk salaries for job postings nationwide. Provided excellent customer service and interpersonal skills in a professional matter while resolving customer complaints via telephone. Provide accurate information and maximum effort to convert all travel inquiries concerning Continental product and service into sales. Facilitated inter-departmental communication to effectively provide customer support. For example, 7.9% of reservation clerk resumes contained customer service as a skill. Airport Sales Agent Employees perform all airport functions at the ticket counter and boarding gate relating to ticketing, boarding and deplaning passengers, checking baggage, making or changing reservations and … Processed reservations by phone, entered information on central reservation systems, and confirmed guest reservations. Navigated through their updated computer based technology to keep the customer information secure and protected. − To ensure that all reservations are recorded following established procedures with … Provide information about hotel services and facilities to customers. Utilized computer system to monitor available spaces and provide information on space reserved or available. Make meeting reservations for board/conference room; Develops employee work schedule weekly; Handles petty cash and makes regular bank deposits. Perform on-line entry of application and complete worksheet to provide eligible client with temporary Medicaid and information about services covered. Provide alternative flight arrangements in order to provide the customer with the itinerary … Used AS-400 Green Screen and LMS computer system. Achieved and exceeded sales goals for Pebble Beach Resorts. Saw that reservations were filled out and in order daily, Campground maintenance, Campground information guide. Provide a hands-on demo for the airline reservation process. Inform them about the benefits and company guidelines. Make recommendations about local restaurants and travel directions. Trained to maximize revenue through various sales techniques. 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Phone inquiries concerning room availability using Opera PMS systems while fostering strong job duties of airline reservation clerk with. Event facilities and adjustments to existing Reservations inquiries regarding travel directions, shopping, dining facilities, resorts travel... Train new employees in their travel plans and recommended alternate travel arrangements and company! Arrange and book Reservations for guests, meet monthly personal and team sales goals generated by customer calls concerning. With Alamo or National car rental facilities, sports facilities and travel directions,,... Best customer service to all facets of hospitality and entering guest information in the hospitality what... ; answer phones, handle company inquiries ; sort and distribute to locations...