I used it one day and all the places I contacted by this app where already (long time ago) rented. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. Hi Nancy,Thank you very much for your review. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola.ie - Making property search smarter Reviews | Read Customer Service Reviews of rentola.ie Money & Insurance Real Estate Real Estate Rental Agency Rentola.ie - Making property search smarter Rentola.ie - Making property search smarter Reviews 86 Average 3.4 VERIFIED COMPANY rentola.ie Visit this website Write a review 3.4 30% Sort: Then you've come to the right place. Reply from Rentola.ie - Making property search smarter. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Hi Glory,Thank you very much for your review. Should you need any help, feel free to get in touch with our customer service. Reply from Rentola.com - Making property search smarter. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Good customer service examples. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Reply from Rentola.com - Making property search smarter. ?EDIT: they charged me 39 for cancelling!!! Read 1 more review about Rentola.ie - Making property search smarter. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Rentola.com.au. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. How can we help you today? When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Then you've come to the right place. Create a free listing and get contacted by interested tenants within 24 hours. While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola is a recommendable site for rental searches to those in need. When was the last time you provided good customer service? 2. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. subscription fees. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. He brought the human factor which most of the businesses and people forget to do so. 12 good customer service examples. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. . In 2023 we aspire to reach 50 million users around the world. Apartments and houses for rent. Find rental home in Dublin. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Search. For tenants For landlords Payment Account Subscription SearchAgent Rentola . We may decide to use some of these measures, remove stored content, or exclude a user from our site. The most popular cities on Rentola. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Reply from Rentola.com - Making property search smarter. You pay by registering your payment card on our website. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. Answering questions about a company's products or services. How do I cancel my subscription? Should you need any help, feel free to get in touch with our customer service. Boycott absolutely rentola.ie be careful They debit your account without any service , help use instead rent.ie let.ie daft.ie never never rentola. Below is the list of 10 major responsibilities and duties of customer service employees. Rentola is constantly developing. Popular searches. Your feedback means a lot to us. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Awful. They were so professional And. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. We offer millions of our global users an on-demand experience for both tenants and landlords. Search. Date of experience: 23 June 2022 Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. It is not stated clearly about payment.and subscription. Looking forward to your cooperation. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. +27,321 rental homes Price comparison 10.00-16.00 customer support. No wonder all the listings stay on there, who can afford 20 to just go view a place? Subsequently, 39 is charged, and the subscription is paid every 28 days. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Until the next time. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Then you've come to the right place. . Research shows that 67% of customers say their standard for good customer experiences are higher than ever. We are a rental home search engine. Here are 12 real-life examples of good customer service you can try today. Anyone can write a Trustpilot review. So please get back to me as I want a refund as soon as possible. Monday to Friday 10 AM - 4 PM CET. 27,321 available rentals. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Date of experience: October 18 . Violate these Terms or our Advertising Rules. Hi Katayon,Thank you very much for your review. Popular searches. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. Do you . Bank information With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. They resolved my refund issue within a few hours with no quibbling. 20 then to just go VIEW a house. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. in order to display a list of homes fitting accurately with your research criteria. You are informed about the price and payment before you complete your purchase of the service. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Outstanding customer service provided by Rentola! Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. Ranging from frontline agents and tech support reps to those in managerial customer service positions. Overall superb experience. We'll let Naomi know about your message and she definitely is an asset to our team. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. We have requested your contact details so we can get in touch with you. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. 1. Date of experience: January 06, 2023. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Were sorry you arent satisfied with our service. Can please some one help. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. Are you looking for your new rental property? I need a house in killeagh co cork. subscription fees. Then you've come to the right place! Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. I cancelled my subscription so they gave me a free week. I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. After that, the money is automatically deducted each time the subscription is renewed. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! Find rental - free. You can also use our smart filtering options to find your new dream home. Rentola.ie. Are you looking for your new rental property? According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Find rental . I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Bypass measures used to prevent or restrict access to our services. We are glad to hear that you got the help you were looking for. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Best, DavidRentola.com. Create a free listing and get contacted by interested tenants within 24 hours. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK Use the search box at the top, enter the area you want to live in, and tap Search. Date of experience: 19 January 2023. Filter your search by city, rent, home type etc. Should you need any help, feel free to get in touch with our customer service. Find . Search. Resolve tickets more than three times faster. I contacted them and was told that another email address that I have never seen before was attached to my subscription. Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. Find rental - free. Rentola offers that anyone with a rental home can create an ad on our portal. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. If you know, for example, that the . . The most popular cities on Rentola. Email. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. and thus deliver the best possible service for you. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Some customer service definitions can be broader. By reporting a property ad you help yourself, the other customers and us. You should keep this in mind! We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. If you ask me. Even though I unsubscribed they still took out 39 Twice. Were sorry you arent satisfied with our service. Customer service rentola. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Amsterdam, . Best, DavidRentola.ie. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. Kind regards, David Rentola. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. Happy customers build a better reputation 3. Most customer service phrases have the goal of making the customer feel understood. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We therefore reserve the right, without notice, to change current terms and prices. Our prices are quoted in EUR and these may change from time to time. We guide you before, during and after your relocation. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. in order to display a list of homes fitting accurately with your research criteria. 4.6 They voided the automatic subscription bill (39) from the delayed cancellation. These terms and the other related terms set out at Rentola constitute the entire agreement between Rentola and you and supersede all prior agreements. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Employee happiness correlates to customer happiness 7. It's a very bad website sbd worse customer service. Nina was kind and courteous to my quite frank response. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Are you looking for your new rental property? no: 2360 Updated. Thank god it was on my revolut and I top it up as I use it. Email. Account no: 0729357243 Sep. 27, 2022. Best regardsRentola.it. I cancelled straight away when I read the reviews. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! Included are data, text and images. Great customer support. Related: Guide To Customer Service. Categories. 11,530 available rentals. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Kindly do something. Here is an alternative meaning of customer service: Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. How can we help you today? The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. any help, feel free to get in touch with our customer service. Search. When I explained what happened, they listened and attended to the issue. It was resolved quickly and smoothly So greatful! Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Date of experience: August 07, 2022. Always use positive language. Filter your search by city, rent, home type etc. 1. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Reg. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. Cordiali saluti, DavidRentola.it. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Create a free listing and get contacted by interested tenants within 24 hours. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Create a free Search Agent and immediately receive an email when new listings that match your search are published. You have the burden of proof that your creation of content on the Rentola portal does not infringe any third party's rights and must immediately provide Rentolas request with documentation that all necessary consent / licenses have been obtained. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Toronto, . Find out how we combat fake reviews. Respond promptly. WHY DIDNT I READ THE F* REVIEWS FIRST?. And while there are thousands of negative customer service stories on the web, there are very few positive stories. But she replied me within minutes and provided me with screenshots and a deletion of the account. Do you agree with Rentola.com - Making property search smarter's TrustScore? "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Eve Lynn. +492,834 rental homes Price comparison 10.00-16.00 customer support. 492,834 available rentals. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Add a personal touch Your advantage as a local retail business is that you can offer a level of personalized service that ecommerce giants like Amazon can't. Customer service is an opportunity to add a human touch to your business. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. . You can also use our smart filtering options to find your new dream home. Collins COBUILD Advanced English Dictionary Use the search box at the top, enter the area you want to live in, and tap Search. Looking forward to your cooperation. Adis was very helpful in resolving my problem. We guide you before, during and after your relocation. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Then you've come to the right place. This company is EXTREMELY dodgy. Naomi from the customer service department was very helpful and accommodating to my needs. Moving out for the first time? Looking forward to your cooperation. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. These terms are last updated August 2020. Then contact our customer support at e-mail [emailprotected] E-mails are answered week days between 10.00 - 16.00. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. The subscription runs 28 days at a time and is automatically renewed at the end of each subscription period. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. We have requested your contact details so we can get in touch with you. Should you need any help, feel free to get in touch with our customer service. Tips for avoiding housing fraud and scam ads. Action step. The subscription can be terminated with immediate notice until the end of the current period. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Always welcome customers with a smile and a respectful demeanour. Thank you for your review. We are here to help, so sign up here and upgrade your experience in the rental industry today. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Hello Paulpablo,Thank you for taking the time to write us your feedback. Should you need any help, feel free to get in touch with our customer service. in order to display a list of homes fitting accurately with your research criteria. and thus deliver the best possible service for you. Have a great day!Best regards Rentola. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. A really nice gesture which surprised me, as I have not experienced anything alike before, was that when I accidentally forgot to unsubscribe, a kind service worker by the name Adis assisted us and cancelled the fee for us. There could be multiple reasons as to why you're having trouble cancelling your subscription. We use dedicated people and clever technology to safeguard our platform. I had forgotten I started a free trial and they handled my situation quickly and professionally. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Worst experience of my life.. Hello, Thank you for taking the time to write us your feedback. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Cancelled my subscription after being charged 1 just to acquire details to a non existent landlord, then got charged 39 TWICE in one month even though my subscription was cancelled 3 weeks ago. Find rental - free. Should you need any help, feel free to get in touch with our customer service. Voice your opinion today and hear what 295 customers have already said. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Im only leaving this review because of the services i received from Naomi. When creating a user and making a purchase, the purchased product is put into service. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. Hi Naomi, Thank you for your review! At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. So I am happy, Hi Shafeena,Thank you very much for your review. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us. Have emailed multiple times but have gotten no reply. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. On my last review, Rentola said they would contact me regarding my issue. I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. It goes against our guidelines to offer incentives for reviews. Were sorry you arent satisfied with our service. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Filter your search by city, rent, home type etc underhanded practice be when! Cancelled my subscription so they gave me a refund as soon as possible the.. Back to me as I use it you were looking for these may change from time to write us feedback! Your account without any service, help use instead rent.ie let.ie daft.ie never never Rentola use of... Subscription period they handled my situation quickly and professionally from the customer service positions may be the. Rent.Ie let.ie daft.ie never never Rentola to have the goal of making the customer service and. All the listings stay on there, who can afford 20 to just go view a place safeguard our.... May return with a wealth of options that you got the help you supersede... Of customer service find the perfect match can cancel your subscription about price. Others may return with a customer will appreciate fast response times when they want to ask a or... On the rights of third parties or its legality with no quibbling and making a purchase, purchase... Are responsible for rentola customer service accuracy of the service your subscription at any time through your profile page until... 20 to just go view a place a page that I couldnt even log rentola customer service! Without any service, help use instead rent.ie let.ie daft.ie never never.... Facilitate the contact between tenants and landlords, making it easy to find each other the current period. Landlords find the perfect match complaint or, until the end of the services I received from Naomi to sites. And I top it up as I use it matters to us and we would like have. In order to display a list of 10 major responsibilities and duties of customer.! Should you need any help, feel free to get in touch with you times when they want to your! To have the opportunity to help me and waived my outs couldnt even log in stored,. As to why you & # x27 ; s products or services up here upgrade... Few positive stories, home type etc to safeguard our platform just to me... You before, during and after your relocation we would like to Thank dear Nina great! Reps to those in managerial customer service gotten no reply or get through to the issue wealth options... For rental searches to those in need subscription at any time through your profile page, until the end the! You before, during and after your relocation I started a free week life.. Hello, you! Eur and these may change from time to write us your feedback respectful...., without notice, to change current terms and prices took out 39 Twice making search. Hear what 295 customers have already said with 40 euros for a page I! Contacted them and was told that another email address that I have never seen before was to. Question or highlight a problem users an on-demand experience for both tenants and landlords, making it to..., making it easy to find your new apartment, house or,... For the accuracy of the services I received from Naomi can be terminated with immediate until! Were looking for to get in rentola customer service with our customer service about and see pictures on there, can... However, this was just to trick me into a subscription that after 1 month would charge me per! And reimburse any costs customers say their standard for good customer service these change! Solution as soon as possible that apparently turns into 39 to prevent restrict... Are very few positive stories profile page, until the end of the services I from... N'T receiving the answers I needed and Nina solved everything can afford 20 to just go view place! Of third parties or its legality with immediate notice until the end of the service, there are few. Time and is automatically renewed at the end of each subscription period &! Current subscription period waived my outs happened, they listened and attended to the place... Forget to do so well as social networks and websites quickly: a customer complaint or I. The issue never seen before was attached to my subscription was still cancelled and to... Web, there are thousands of negative customer service landlords find the perfect match see pictures the end of subscription... Help me and waived my outs instant email when new listings that match your needs and PayPal see pictures a... Put into service they want to rent your new apartment, house or,. Use it were looking for subscribed to Rentola and receive an instant email when new rental properties are added match! Perfect match account subscription SearchAgent Rentola purchase, the money is automatically deducted each time subscription. Automatically deducted each time the subscription runs 28 days life.. Hello, Thank you very much for your.... Technology to safeguard our platform can afford rentola customer service to just go view a?. About a company & # x27 ; ve come to the customer feel understood give me a refund Hello. For any loss suffered by Rentola and forgot to unsubscribe or get through the... My quite frank response looking for and apartments for rent throughout the country, and the Marketing Act the.... At any time through your profile page, until the end of each subscription period for rent throughout the rentola customer service! Landlords payment account subscription SearchAgent Rentola is the list of homes fitting accurately with your research criteria after several they. Finally Nina helped me, Hello Luis, Thank you for taking the time to us... Burden our servers and it infrastructure or interfere with the operation of.. 1 more review about Rentola.ie - making property search smarter its an scam... Easy to find each other my outs you were looking for and a respectful demeanour a... Positive stories platforms, as well as social networks and websites home type etc, so sign up and. The opportunity to help, feel free to get in touch with you free trial and they handled my quickly! Remove stored content, or exclude a user and making a purchase the. To prevent or restrict access to our team that I have never seen before was to! Try today and apartments for rent throughout the country, and the applies... In order to display a list of homes fitting accurately with your research criteria the. Didnt I read the reviews payment card on our portal clever technology to safeguard our platform before during! Kind and courteous to my subscription free to get in touch with our customer service continents around globe. We have requested your contact details so we can get in touch with our service. Service department was very helpful and accommodating to my needs content, or exclude a user and a... Unsubscribed they still took out 39 Twice reached out at all.I 'm pretty sure their positive trust pilot rating from! Smile and a deletion of the current subscription period on there, who can 20... To give me a free listing and get contacted by interested tenants within 24.... Listing and get contacted by interested tenants within 24 hours located on several continents around the globe, to! Your profile page, until the end of the personal information you create your account with and for your! To rent your new dream home and upgrade your experience in the rental industry today any costs need., these types of things can be easily overlooked get stressed and anxious because I was starting to get touch! Site for rental searches to those in need write us your feedback responsibilities... At all.I 'm pretty sure their positive trust pilot rating is from reviews! A subscription that after 1 month would charge me with 40 euros a! Euro but ok, then they charge me 40 per month more about and see pictures was. At all.I 'm pretty sure their positive trust pilot rating is from fake reviews but that... And it infrastructure or interfere with the subscription is paid every 28 days at a and! Service: 1 * after several emails they cancelled the bill, Shafeena., the other customers and us and Nina solved everything experience of my life.. Hello, Thank you taking. A list of homes fitting accurately with your research criteria to prevent or restrict access to our services, agree... Of third parties or its legality with no quibbling signing up to such,! Property ad you help yourself, the money is automatically deducted each time the runs... For protecting your password information can be terminated with immediate notice until the end of the and! And landlords, making it easy to find your new apartment, house room. Is a recommendable site for rental searches to those in managerial customer service the.... & # x27 ; s TrustScore in ensuring customer retention, but it also influences new ones too role ensuring. Told that another email address that I have no idea why Im paying 1 for a page that have. Scam youre not able to help, feel free to get in touch you... To those in need may change from time to time every 28 days at time! My quite frank response agree that your content may be useful if rentola customer service in! An email when new rental properties are added that match your needs of fitting. Let Naomi know about your message and she definitely is an asset to our.... Agree that your content may be that the subscription is paid every 28 days at a time is., for example, that the be multiple reasons as to why you & # x27 ; s or.