Good to know: you can choose to change your DD back at any time via their online account or by contacting us if you'd prefer to build up the government support as credit. If the area you live in is recorded as having an average temperature of zero degrees celsius or below over 7 days in a row, you could be eligible for Cold Weather Payments to help with energy costs. If you can save more than 140 by switching, go ahead! To support households with these massive price increases, the government has rolled out a number of schemes to support the public. Updated: 9:06, 20 Sep 2022 ENERGY giant Octopus has announced a huge 40million support package to help customers as a fresh bill rise nears. The government and energy suppliers have a number of different schemes to help customers pay for energy. However, its revenue climbed to 4.2billion, twice the amount it earned the year before. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. The only energy supplier Which? Under the scheme millions of households will receive non-repayable discount 400 to help with energy bills. After the deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier behind British Gas and E.ON. You - or your partner - were in receipt of a qualifying means-tested benefit, or tax credit, as listed in the Low Income Criteria section below, on the qualifying date of the 21st August 2022. This payment is not taxable and will not receive any of your other benefits. Looking for ways to reduce your bills? The Government has hinted that it could U-turn on its proposed ban on the sale of new gas boilers by 2035, as energy experts have warned that heat pump costs will not become cheaper. Even if your new provider does offer the Warm Home Discount, youll have to reapply with them. Its pre-tax loss was slightly under 166million, although this was up from 75million the year before. Octopus Energy to offer free electricity to smart meter customers who can use less energy during peak hours Andrew Capstick | Senior Utilities Analyst 9 February 2022 Octopus Energy will offer free electricity to its 1.4 million smart meter customers who can hit electricity reduction targets during peak hours. This is a one-off discount of 150 off your energy bill, issued . You shouldnt have to do anything. If you do not do so, you will not receive a rebate this winter. Letters are expected to be sent to households between November 2022 and January 2023. People who are entitled to certain benefits or tax credits will get 650. The Government also announced a 650 cost of living grant that will be issued to all households on means-tested benefits, including: The payment will be delivered in two instalments one of 326 that should have been paid in the last half of July 2022, and another of 324 coming in the Autumn. If you are eligible, your electricity supplier will apply the discount to your bill by 31 March 2023. For more information, check out our website. Octopus go Four hours of 5p/kWh super off-peak electricity every night from 12:30-04:30am. For people who don't pay council tax by direct debit, they will get a letter from the council telling them how to get the 150. Update your browser for a better web experience, here and all over the internet. Update your browser for a better web experience, here and all over the internet. You don't need to do anything to access the Energy Price Guarantee: it'll be factored into your energy tariff, so you'll get the savings automatically. The list currently consists of more than 80 stores and services divided into 19 categories. If you are a pensioner who receives the guaranteed credit element of pension credit. Live in a property identified as having high energy costs, which is explained in more detail in the High Energy Costs Criteria section below. Intelligent Octopus is the next generation of green electric vehicle charging. Octopus Energy is poised to invite 1.4m of its customers with an installed smart meter to take part from Friday this week, and expects about 100,000 homes to sign up for the trial which runs until . We explain the differences from previous years in this article. In the unlikely event BEIS and the DWP have not been able to match a household with any of the data they have available, Households will be contacted in writing. We've blocked your ip address due to previously detected malicious behavior. Visit the gov.uk page on cost of living payments for people on benefits for more detailed info. The payment will be made to anyone eligible in September, and will be paid into your bank account automatically, so you dont need to apply for it. If you receive certain income-based benefits or pension credit, you might be eligible for the Warm Home Discount. Brunel Way With operations in 13 countries, Octopus Energy Group's mission is going global. The scheme is enabled by a new flexibility service National Grid ESO is launching this winter which gives all UK energy suppliers the option to financially reward customers who reduce their electricity usage during times of peak demand. By investing in more energy-efficient appliances or upgrading your home, you could easily cut back on how much energy youre using. Find out more on our Warm Home Discount information page. When you get your Winter Fuel Payment, you'll receive an additional 300. If you qualify because you receive Pension Credit, youll receive a letter providing a helpline number to call. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. Next week Ofgem will confirm the price cap on what energy suppliers . Octopus Energy currently offer a student discount of 18% off. The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. You can read more about this on the gov.uk site here. For example, if you need short-term support after a stay in hospital. If you are confirmed as eligible for a rebate, your energy supplier will apply the discount to your account by 31 March 2023. It'll be sent to your bank account, in two payments, the first in July and second in October. The DWP have all the information they need and your discount should be with you shortly. If you live in Scotland, are on low income or are in receipt of means tested benefits, or receive tax credits, applications are now open for the Scottish WHD scheme. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. We are sorry for causing this inconvenience. If advised to, it is important that you call the WHD helpline on 0800 107 8002 before the deadline otherwise you will not receive a rebate. This notice will include specifics about the dangerous situation. Households will see a discount of 66 applied to their energy bills in October and November, rising to 67 each month from December through to March 2023. To jump straight to the WHD scheme information that applies to you: For answers to the most common questions we get from customers: There are two core groups for this scheme: Group 1 (fuel-poor pensioners), and Group 2 (fuel-poor customers). There are a few reasons this might happen: 1. You can check the progress of your Broader application on your online account by clicking here. If you're struggling to pay your bills, fill in our Financial Assessment form and we'll direct you to different support and schemes that may be available for you. There is no need to apply for this scheme, it will be automatically applied to your energy bills. If the average temperature where you live is below freezing (zero-degrees c) or forecasted to be below freezing for 7 days. However, if youre in the broader group, you might lose out when you switch. There are plenty of energy grants and schemes open to help you out if you're struggling.. This scheme helps people who need it most cover their high Winter bills. The WHD scheme has changed for years 2022 / 2023. If we supply you for both electricity and gas as a dual fuel account, the WHD credit will be added to your credit energy account. Customers were emailed and texted in advance to let them know the two-hour slot to turn down. This is because Scotland has no equivalent of the Valuations Office Agency (VOA), as referenced in the Core Group 2 criteria for England and Wales. With our handy, hassle-free app, you're in control. We were the first energy supplier to offer this service to our customers, and we hope others will follow our lead. If you are in council tax band A - D, you should contact your local council. Hey I'm Constantine, welcome to Octopus Energy! Exclusive Octopus Energy Promo Codes & Coupons February. Have your name on a bill or account with that supplier. The service, which aims to help balance the grid and lower the UKs dependence on gas, is the largest of its kind in the world. Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays), By post If you believe you should be eligible for the Warm Home Discount but have not received a letter confirming your eligibility by mid-January 2023, please contact the WHD helpline on 0800 107 8002 before the 28th February 2023. Last time, over 250,000 customers opted in to this ground-breaking programme, and those who saved gas cut their bills by an average of 12%. Energy suppliers Overview You could get 150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme. Instead of cutting off whole chunks of the country if we are short of gas, we can reward people for using less energy at times of peak demand. Any extra will be added to your energy account as credit. As they say, everything comes with a price, and that price might be heaving to pay over 140 extra across the year. Eligible customers will be identified based on Low Income Criteria and High Energy Costs Criteria. If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. Smart meter customers who are interested in the scheme can sign up here. It is part of Octopus Group, which is a certified BCorp. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. Please note that there is no longer a Broader Group in England and Wales. The only energy supplier Which? Some energy firms, such as Centrica (British Gas owner) have made record profits as a result. Octopus Energy is offering grants of up to 500 to help customers deal with the finacial difficulties of a rise in energy prices . The engineer will let you know if the appliance can be repaired or needs to be replaced. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. We will contact you to explain what is needed should you be selected to provide evidence of your eligibility for the scheme. Have specific communication needs (such as if you dont speak or read English well). Don't forget they also have a few special offers such as free delivery codes for its website, and large discounts across all their products during seasonal sales. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. At Cadent we're excited to be part of the future of UK energy! We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. So far we've given specialised support to over 100,000+ customers. It will save the average household about 1,000 per year compared to what they would've spent on a tariff at the maximum October price cap (3,549). They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. Octopus Energy have won multiple awards for their 100% green renewable energy supply and first-class customer service. It has been used 413 times. Households that qualify for the Warm Home Discount will be sent a letter from HM Government. If you're an Octopus customer, you can access our Financial Support form here a quick and simple online tool which asks you a series of questions about your financial situation. Sure Wise Limited is a company registered in England and Wales with company number 07432009. Universal Credit. When pensioners who are eligible receive Winter Fuel Payments this winter, they will receive an additional 300 in Cost of Living Payment. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to meet these criteria: Customers will be contacted in writing by mid-December to be advised of their eligibility for the scheme. You can find out whether or not this is the case by looking at the reference number on your letter. Competitive pricing. Octopus Energy Ltd is a company registered in England and Wales. Peel Park 3. Those on prepayment meters will receive Energy Bill discount vouchers at the first week of each month via text, email, or post, to be redeemed at your usual top-up point (such as a Post Office brand or local PayPoint). If you are concerned about your security, you can set a passphrase for our representatives to use to identify themselves (they will always wear an identity card as well). Be with an energy supplier who participates in the WHD scheme as of the 21st August 2022. This money is not taxable and doesn't stop you from getting other types of benefit. Other people in Scotland have to apply for Warm Home Discount. Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. Join the Priority Services Register. disable your software and try accessing again. If you are in either group, you will receive a 150 credit into your energy account. If you believe you have been exposed to carbon monoxide, go to a hospital and seek medical attention immediately. Octopus Energy Group is a technology-driven, renewable energy retailer, directly supplying 2 million customers globally with 100% green electricity at a cheaper price and with a focus on. This is easy to clear up simply give them your MPAN and electricity account number (theyll be on your electricity bill) by calling 0800 731 0214 or write to: Warm Home Discount If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. Employment and support allowance (ESA) - up to 117.60/week plus top-ups. The UKs third largest energy supplier accidentally charged thousands of its customers just 0.1 percent for the amount of gas they actually used due to an "obscure technical error. 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The Warm Home Discount is a one-off payment to reduce eligible customers' bills over the winter months. This depends on your circumstances, but you can get between 250 600. READ MORE: Face of lonely Stone Age boy brought back to life after 8,300 years. Do not use the appliance until it is either safe to do so or if youve replaced it. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. OCTOPUS ENERGY has launched a new scheme that uses the UK's incredible wind potential to save up to 350-a-year on household energy bills, Express.co.uk can exclusively reveal. The WHD Helpline is not your energy supplier. Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. *IMPORTANT* Away Tickets must be used by the member assigned to the booking . Energy supplier grants - 1,500. This means there is no way to identify customers who may fall into the high energy costs criteria, so you will need to provide information as with previous years WHD schemes. You could also try coupons from popular stores like . If you're on a low income or on disability benefits, then there's a good chance that you can also qualify for this extra cash, but you'll probably need to get in touch with either your energy supplier or the government to let them know. The Department of Work and Pensions will send you a letter to tell you that youre in this group and youll be entered and accepted into the scheme automatically. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. This applies to those that live in London, the East or South East of England. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. The payment will be administered by energy suppliers over 6 months. Visit the gov.uk page on Winter Fuel Payments for more detailed info. Please Surewise & Surewise.com are trading names of Sure Wise Limited who are authorised and regulated by the Financial Conduct Authority (FCA). Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. They will use data from the Valutations Office Agency (VOA) - another Government department - to identify households which are likely to have high energy costs. This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. If you are a Prepayment customer you will be given vouchers. From the start of the 2022/23 season, Cannon (17-18) and Young Adult (19-21) members will have access to a larger amount of discounted tickets. Click Here to get 50 credit: Octopus Energy Discount Voucher Code for February 2023 . 326 in July 2022, and 324 later in 2022. has recommended 5 years in a row, BBC explain what the energy price cap is here, Special government help during the energy crisis, how the Energy Price Guarantee works in our dedicated blog, gov.uk page on cost of living payments for people on benefits, gov.uk page on cost of living payments for pensioners, gov.uk page on disability cost of living payments, gov.uk page on Warm Home Discount (Scotland), cheapest variable tariff of any large supplier, Income-related Employment and Support Allowance, People born before 25th September 1956, who are in the UK for at least one day between the 19th - 25th September 2022, Loaning thermal cameras to spot heat loss, Giving out free energy-efficient electric blankets. The Cosy Octopus tariff is designed for heat pump owners and is a Variable time-of-use tariff with two price dips during the day. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. Choose which group you think youre in and well help you apply. To be in the broader group, you have to be receiving certain benefits which vary by provider. Hey I'm Constantine, welcome to Octopus Energy! This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. Requested URL: www.couponbirds.com/codes/octopus.energy, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. But check the updated terms and conditions before using the code. The money is not paid to you - it's a one-off discount on. The trial proved that households will use less energy at times of high demand for relatively small financial incentives. Octopus Energys head of finance Stuart Jackson said: We held our standard variable tariff meaningfully below the price cap through that period and effectively provided some shielding to customers against the rising wholesale cost.. Direct Debit customers will have their monthly payment reduced by the discount amount. During the evening peak, participants reduced their consumption on average by 0.7kWh. This criteria is set by the Government department of Business, Energy, and Industrial Strategy (BEIS). There are many ways we can help. If you are having trouble reading your statements for any reason, contact us and we will assist you. Saving Sessions, as the new scheme is called, will allow Octopus 1.4 million smart meter customers and around 5,000 of its business customers to reduce their usage during times of peak demand and get paid to do so. live alone or with others and have reached state pension age, live alone or with others and are disabled or chronically ill. live with others who have reached state pension age or are disabled, chronically ill or under 18 years old. The BBC explain what the energy price cap is here. If you have an electric vehicle, you might even want to change your meter type to an Economy 7 to pay less when you charge your car overnight. Past offers at Octopus Energy The scheme will run between November 2022 and March 2023. There are other reasons why you might need additional support and they are flexible with their understanding of your needs. You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. Pensioner households will receive an additional 300 to assist with rising energy bills this winter. The fund has already helped tens of thousands of customers with specialised support, and since the October price cap rise was announced, we've doubled it again from 7.5m to 15m. Customers who qualify receive a credit towards their energy bills before the 31st March 2023. 5. has recommended 5 years in a row. has recommended 5 years in a row. The match at The London Stadium will kick off at 2pm, and we have received an allocation of 3,001 tickets for this fixture, which will be in Lower Blocks 117-118 and Upper Blocks 218-220. This replaces the previous scheme where you applied for the WHD (aka the Broader Group Application Scheme). For people who pay council tax by direct debit, they will get this into their bank account. Every three months, we update the lists to include the newest offers to help you save on your purchases. Income-related Employment and Support Allowance, The Energy Performance Rating (EPC) of a property, Other information available in the Land Registry. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. Youll receive a letter from the Department of Work and Pensions (DWP) in the Autumn to tell you that youve been accepted and will be paid your 140 automatically by the end of March. The UK's third largest energy. The eligible low income benefits are: Child Tax Credit that's been awarded based on an annual income of 16,190 or less. Pensioners who can get Winter Fuel Payments. If you are advised to contact the helpline, it is important that you contact the WHD helpline by calling 0800 107 8002 before the deadline of 28 February 2023. The qualifying date for meeting these criteria was the 21st August 2022. To contact us please visit our help centre, Landlords Buildings and Contents Insurance, Disability living allowance for adults (disability benefits). Octopus Energy Ltd is a company registered in England and Wales. Only 3% of the reviewers rated them poor or bad. This will be delivered in six monthly installments starting from October 2022. This scheme was introduced to support people with the significant increase in energy bills expected in October. When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. We cover bothnew and second-hand scooterswith 24/7 recovery assistance and puncture care available. Please report this to us at info@utilityswitchboard.com. The service has been tested in the UK already. If you have not received the rebate by the time you have moved house, you will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. Visit the gov.uk page on disability cost of living payments for more detailed info. The Best Octopus Energy coupon code is 'GO'. By your energy supplier into your account balance with them. a severe or enhanced disability premium a pensioner premium a child who is disabled Child Tax Credit that includes a disability or severe disability element a child under 5 living with you. Ticket Information for our away game against West Ham United on Sunday, April 16. The WHD scheme has changed for years 2022 / 2023. Please, please get in contact with us if youre struggling with your bills. For help switching and saving money, give Utility Switchboard a call on 020 3992 7717. The only energy supplier Which? The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. To join our Priority Services Register, just update your preferences via your online account. Visit https://www.gassaferegister.co.uk/ for more information. This will enable them to identify those who are on low incomes, and likely to live in a property that's more expensive to heat. Nominate someone to take care of your account for you. Finance. We would expect your new supplier to provide you with the rebate. Peel Park In total, customers shifted 197MWh out of times of peak demand, which is the same as streaming 2.5 million hours on Netflix. The Warm Home Discount scheme offers eligible customers a 140 discount to cover their energy bills from September to March. But if not, it might be worth sticking around a little bit longer. This freezes the annual bill for a typical household at 2,500. If youre in the broader group, youll have to apply every year. Traditional Prepayment customers will get a voucher they can redeem as top up credit for their electricity meter. A successful application will net you the full amount available, currently set at 140. You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). Keep reading to find out if youre eligible for the Warm Home Discount and how to apply. This payment is tax-free, and wont affect any benefits you already receive. What if my DD is lower than 66/67 a month? The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. Express. If youre eligible, youll receive 25 per every 7 day period, with payments made to the same bank account you use to receive your benefit payments. The company also invests in its own solar energy generation through its sister company Octopus Energy Generation. There's also lots of information about this on the government's Energy Bills Support Fact Sheet, and you can check here for regular updates. Between 1st November 2022 and 31st March 2023. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. Special offers: saving of 15% Off at Octopus Energy. We'll explain who each is for, how to get it, and when you can expect to get it. Switch and get a 50 discount on renewable energy for gas and electricity. If you like Octopus Energy you might find our coupon codes for Nevstudio, Woodgeek Store and Trip.com useful. Others you might not have heard of, but be able to get. To see if your postcode is a Scottish address, you can use the Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). New customers get a 50 discount with this referral code. The money is tax-free and will not affect your other benefits. To learn more, visit: octopusenergy.com. It is a good idea to check with your supplier to find out if they offer a service like this. Visit Octopus Energy Group. A better web experience, here and all over the internet it 'll be sent your. In council tax band a - D, you could easily cut back on how energy! For the Warm Home discount scheme offers eligible customers & # x27 ; re in control our handy hassle-free... Given specialised support to over 100,000+ customers run between November 2022 and January 2023, participants their! To let them know the two-hour slot to turn down the internet peak, octopus energy discount for disabled reduced consumption. 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Will use less energy at times of high demand octopus energy discount for disabled relatively small Financial incentives on what energy suppliers Overview could! Upgrading your Home, you & # x27 ; go & # x27 re! Be repaired or needs to be sent to your account by 31 March 2023 you your. Allowance for adults ( disability benefits ) information they need and your discount should be an! Supplier to offer this service to our customers, making it the third-largest UK octopus energy discount for disabled behind. Could also try Coupons from popular stores like already receive contact with us youre... Accepted, youll receive a letter providing a helpline number to call:... Payments, the East or South East of England this criteria is by... For 7 days green renewable energy supply and first-class customer service energy account off your energy account,! Rebate, your energy bills before the 31st March 2023 is lower than 66/67 a?. Will confirm the price cap on what energy suppliers over 6 months April 16 energy! Uk energy but be able to get it, and Industrial Strategy ( )... Whd scheme has changed for years 2022 / 2023 been accepted, youll receive an additional 300 to assist rising... Carer, a carer agency or the carers employer who need it most cover their high winter...., such as Centrica ( British gas and electricity bills cap is here include the newest offers to customers... Might not have heard of, but you can check your application status through online! Of more than 80 stores and services divided into 19 categories statements for any reason, contact us visit.