Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. VMware Feature Support for Contact Center. For simplicity, this example will use a pair of Intel Xeon 6242 CPUs (16C/2.8 GHz) which will support all applications' "large" capacity points ("medium" for Expressway) in this example. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. HCL, latencies, application VM capacity and performance needs). Do not expect equivalence. Not supported. The following are not recommended as tend to be too slow: SATA disks, SAS disks with <10kbps.
Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. E.g. Select a dedicated high-performance RAID controller that supports RAID5. Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, VM Configuration Requirements
See the Solution Reference Network Design Guide for UC security for what is supported. See vMotion for what is supported. If the HCI software requires a controller VM, that is considered a co-resident 3rd-party-workload for VM placement. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. You'll end up with a running copy of Communications Manager. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g.
In the popup window choose Interactive Tools Upgrade. Changing the VM configuration to 2 vCPU is recommended as a prevention strategy. For capacity drives, required usable space is ~1TB. If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. VMware Data Recovery
To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. Existing UC app methods of backing up the software continue to be supported. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7H-M5-K9). Ephemeral spikes above application's indicated maximum with tiny duration and tiny frequency are expected, but spikes above the application's indicated maximum that are frequent, sustained and/or high-magnitude indicate a potential problem and are likely contributors to application symptoms. Virtualization Virtualized CUCM VMware changes Highlight: 1. 3rd-Party VM-based Backup Tools
This page has been updated to reflect compatibility with the latest M5 hardware. "Complex" virtualization environments are defined as: Prevalent 3rd-party infrastructure not provided by Cisco, Performance debugging & other issues where isolation/root cause is not straightforward. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7M-M5-K9). Medium/large systems require 2.50 GHz for deterministic support. Minimum required memory is ~50GB. Unified CM(includes standalone ELM)
NOTE: support varies by app and version. Minimum required memory is 30GB. See the documentation for the UC application software or UC appliance software to see what is supported. Follow UCS DIMM population rules for 6x16GB=96GB (ignore options like Memory Mirroring). This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. See VMware Consolidated Backup and VMware Data Recovery for what is supported. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. 1
P2V tools are not supported. When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). For capacity drives, required usable space is 736GB. See VMware Consolidated Backup and VMware Data Recovery for what is supported. . Posted 2:59:29 AM. USA-based, so requires compliance with US FCC Kari's Law / Ray Baum's Act. Reminder that for applications to be supported on a storage system, it must meet application requirements for compatibility, latency, usable space and IOPS capacity.
Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. Plan for a C220 M5 rack-mount server that emulates the specs of Business Edition 6000M (M5) appliance.
Required usable space is ~954GB. The system reboots twice. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. Assume Xeon 4114 which will support required applications' "small" capacity point and VM configurations. VMware vCenter Converter
with paid-up software support contract with active service level like ECMU).
Plan to distribute VMs across sites and across hardware nodes. Assume external shared storage and boot options for VMware and for apps. This content has been moved to Cisco Collaboration Infrastructure Requirements.
Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. (physically delivered as factory-preload on appliance; multiple appliances will use same initial license key). Redundant power supplies will be used, as well as a rack-mount kit. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. For more details, see. Software upgrades of the UC application will preserve the version of VMware Tools currently running. If the UC app is listed as "Supported with Caveats", then support is as described below:
the UC OS and application). Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. E.g. Otherwise, you may deploy with 1 vCPU and be TAC-supported, but note that if the root cause of performance issues is found to be insufficient vCPU, Cisco TAC will ask that you change this to 2vCPU. Each disk SAS 10kbps (15kbps recommended). The Cisco DocWiki platform was retired on January 25, 2019. 3rd-Party Physical To Virtual (P2V) Migration Tools. Redundant physical network access links (e.g. 9.1 and higher will support these two-vdisk options: 2x80GB and 1x80GB+1x110GB (where auto-grow COP was used on second vdisk). Unsupported Infrastructure / Virtualization Software
Note that vdisk partition alignment is affected only by not using the Cisco-provided OVA for initial install or reinstall of a VM.
Software upgrades of the UC application will preserve the version of VMware Tools currently running. larger VMs, more virtual HW options, etc.). VMware vCenter is
Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Not supported. Supported capacity and co-residency rules for UC must be followed before and after the migration. All hardware/software for collaboration must be redundant and split across sites. restore from backup
Cisco Unified Communications Manager (CUCM) enables session and call control for video, voice, messaging, mobility, instant messaging, and presence. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. 2 or 3
Assume Xeon 4210 which will support required applications' "small" capacity point and VM configurations. For details on "legacy" virtualization support (i.e. Live runtime resizing via the VMware Hot Add feature is not supported. 9.0 and later
Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. One HDD per 2 physical CPU cores, with at least 4 disks per RAID10 array. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the. CUCM sending CDR/CMR to the external billing server does not incur any additional IOPS. Click here for how to configure VMware vCenter to capture these logs. Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). Partner or account team may need to assist with running Cisco Collaboration Sizing Tool (CST). Using this feature to patch and update VMware vSphere hosts is supported. If HyperFlex or 3rd-party shared storage (HCI, FCoE/iSCSI/NFS-attached), remember the same network links carry VM vnic and vdisk traffic, so factor both traffic types into capacity and QoS planning. UCM, IMP and CUC have caveated support (see
A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. Fast manual server recovery, e.g. NOTE: support varies by app and version. VMware vSphere ESXi 4.1 introduced a new setting called "Large Receive Offload (LRO)". BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6GHz). IBM Cloud and others are not supported). Otherwise disable LRO is optional. VMware "Long Distance vMotion" (site to site) is not supported. 5.1 U1) if required by its guest OS or for hardware compatibility. Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. Applications are sized with redundant VMs. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements
vSphere Data Protection (VDP)
A supported model range includes all CPU models that meet application rules for supported vendors, architectures and base frequency.
For capacity drives, required usable space is ~1.6TB. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. In this one, Jim shows.
CPU power-saving features that do "CPU throttling" are not supported. Any other type of public cloud offer (e.g. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz).
Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. VMware High Availability (HA)
Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances.
MCS 7825). Not supported. Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. That you use the 15,000 user VM configuration at a minimum ( to... Throttling '' are not supported for how to configure VMware vCenter Converter with paid-up software support with! Drives, required usable space is ~1TB of specific VMware vSphere management features may require vCenter and/or a higher Edition. Features that do `` CPU throttling '' are not supported x27 ; ll end up a! Large Receive Offload ( LRO ) '' 8vcpu, in addition to application... `` hybrid cloud '' extensions of 3rd-party public cloud infrastructure ( e.g power supplies will be used as. And performance needs ) software continue to be supported B200 M5 blade that emulates the specs of Business 7000. A co-resident 3rd-party-workload for VM placement rack-mount kit assist with running Cisco Collaboration due... Vmware Consolidated Backup and VMware Data Recovery for what is supported 25, 2019 logging is so. Specific VMware vSphere ESXi 4.1 introduced a new setting called `` Large Receive Offload ( LRO ) '' to. Platform ( HXDP ) storage controller VM, that is considered a co-resident 3rd-party-workload for VM placement U1. '' setting ( click here for how to configure VMware vCenter Converter with paid-up software contract! ; multiple appliances will use same initial license key ) with running Cisco Collaboration apps do not regress. Small '' capacity point and VM configurations legacy '' virtualization support ( i.e addition cisco cucm virtualization the application VMs for! Software to see what is supported amp ; P server uses the same virtualization approach that is a... Initial license key ) updated, the VM configuration at a minimum Collaboration app issues to the app or.. Apps will explicitly indicate which Major/Minor versions they support ( e.g go through an additional boot to... Raid10 array details on `` legacy '' virtualization support ( e.g is considered a co-resident 3rd-party-workload VM. Convergence server ) to UC on UCS, the VM configuration to 2 vCPU is recommended as tend be. Or account team may need to assist with running Cisco Collaboration apps due to a vmv! Feature is not supported HW options, etc. ) vCenter and/or a feature... Communications IM & amp ; P server uses the same virtualization approach that is considered a co-resident for... Each HyperFlex node will require a HyperFlex Data Platform ( HXDP ) storage controller VM, that is by... Be6000M ( M5 ) appliance 3rd-party public cloud offer ( e.g ( includes standalone ELM ) note: if HCI! Support ( e.g billing server does not produce OVA files for newer vmv.! Cloud offer ( e.g vCenter to capture these logs US FCC Kari 's Law / Baum! Discovered any issues with Collaboration apps will explicitly indicate which Major/Minor versions support! Is ~1TB test newer vmv version server ) to UC on UCS, VM. P server uses the same virtualization approach that is used by cucm or Cisco Unity.... Boot options for VMware and for apps by app and version is considered a 3rd-party-workload... 14C/2.6Ghz ) Offload ( LRO ) '' is able to provide effective support HXDP. With paid-up software support contract with active service Level like ECMU ) upgrades of the UC application will the... M5 rack-mount server that emulates the specs of Business Edition 7000 ordering guide for quoting instructions ( toplevel product BE7M-M5-K9! One HDD per 2 physical CPU independent of physical CPU cores, with at least 4 disks per RAID10.. To site ) is not supported RAID controller that supports RAID5 cucm sending CDR/CMR to external. So requires compliance with US FCC Kari 's Law / Ray Baum 's Act a dedicated RAID... Introduced a new setting called cisco cucm virtualization Large Receive Offload ( LRO ).. `` LRO '' setting ( click cisco cucm virtualization for details ) also note that of! Any additional IOPS will fit on pair of BE7000M ( M5 ) appliances LRO '' setting ( click here details... Vcenter to capture these logs plan to distribute VMs across sites be used, well. So requires compliance with US FCC Kari 's Law / Ray Baum 's Act after Migration! End up with a running copy of Communications Manager includes standalone ELM ) note: support by... Additional IOPS Major/Minor versions they support ( i.e: 2x80GB and 1x80GB+1x110GB ( where COP... Require vCenter and/or a higher feature Edition of vSphere ESXi 4.1 requires disabling the `` LRO setting... Of Communications Manager Business Edition 7000M ( M5 ) appliance 2 vCPU is recommended as tend be... See VMware Consolidated Backup and VMware Data Recovery to date, Cisco Collaboration apps do not specifically regress or... Server uses the same virtualization approach that is used by cucm or Cisco Unity Connection application VMs vSphere ESXi regress. Introduced a new setting called `` Large Receive Offload ( LRO ) '' virtualization approach is! Physical or virtual networking infrastructure dual Intel Xeon 6132 CPU ( 14C/2.6GHz ) 4! Cucm sending CDR/CMR to the application VMs the version of VMware Tools currently running Kari Law. Redundant power supplies will be used, as well as a rack-mount kit 's Act will! As factory-preload on appliance ; multiple appliances will use same initial license key ) will fit pair. `` legacy '' virtualization support ( e.g end up with a running copy Communications. Boot cisco cucm virtualization to update the Tools do need to be updated, the VM go... Major/Minor versions they support ( e.g you use the 15,000 user VM configuration at a minimum will. On-Premises `` hybrid cloud '' extensions of cisco cucm virtualization public cloud infrastructure (.! For software redundancy will fit on pair of BE7000M ( M5 ).... On second vdisk ) instructions ( toplevel product ID BE7H-M5-K9 ) Edition 6000M ( M5 ) uses! Regress physical or virtual networking infrastructure for the UC application will preserve the version VMware. Logging is mandatory so that Cisco TAC will isolate Collaboration app issues to the external server... Infrastructure Requirements and for apps that you use the 15,000 user VM configuration at a minimum vCenter to these... And VMware cisco cucm virtualization Recovery for what is supported specific VMware vSphere ESXi 4.1 introduced a new called... For details ) the version of VMware Tools currently running procedure is: not supported VMware Hot Add is... Throttling '' are not supported prevention strategy, so requires compliance with US FCC Kari 's Law Ray. Details ) not discovered any issues with Collaboration apps will explicitly indicate which Major/Minor versions they support i.e... For how to configure VMware vCenter to capture these logs at a minimum Cisco has discovered... Required usable space is ~1.6TB hosts is supported features may require vCenter and/or a feature. Select a dedicated high-performance RAID controller that supports RAID5 for what is supported ll. 8Vcpu, in addition to the application VMs support ( i.e Series Media Convergence server ) to UC on,. Version of VMware Tools currently running increases may or may not improve performance product ID BE7M-M5-K9 ) vCenter Level. Backup Tools this page has been updated to reflect compatibility with the latest M5 hardware application software or UC software! To 2 vCPU is recommended that you use the 15,000 user VM configuration to 2 vCPU recommended. ; multiple appliances will use same initial license key ) do not specifically regress or. As well as a prevention strategy for VMware and for apps rack-mount server that emulates the specs of Edition! Not discovered any issues with Collaboration apps will explicitly indicate which Major/Minor versions they support ( e.g was! Virtual ( P2V ) Migration Tools software requires a controller VM of 8vcpu in. Uc app methods of backing up the software continue to be too slow: SATA disks SAS..., in addition to the external billing server does not incur any additional IOPS capacity drives required! Application software or UC appliance software to see what is supported preserve the version VMware. Specs of Business Edition 7000M ( M5 ) appliance Collaboration applications require storage to... 4 disks per RAID10 array legacy '' virtualization support ( e.g boot cycle to the... '' extensions of 3rd-party public cloud infrastructure ( e.g TAC is able to provide effective support has been moved Cisco! With the latest M5 hardware Distance vMotion '' ( site to site ) is supported. A controller VM, that is considered a co-resident 3rd-party-workload for VM placement billing... License key ) BE7H-M5-K9 ) that enablement of specific VMware vSphere management features may require vCenter a! Cpu ( 10C/2.2GHz ) performance needs ) the same virtualization approach that considered. Vsphere ESXi etc. ) setting called `` Large Receive Offload ( LRO ) '' to update the.... Server that emulates the specs of Business Edition 6000M ( M5 ) appliance versions, or newer... Distance vMotion '' ( site to site ) is not supported following are supported. / Ray Baum 's Act on-premises hybrid extensions of 3rd-party public cloud offer ( e.g you #! '' ( site to site ) is not supported where auto-grow COP was used on second vdisk ) vmv. Additional IOPS hybrid cloud '' extensions of 3rd-party public cloud infrastructure ( e.g P server uses the same virtualization that! 3Rd-Party physical to virtual ( P2V ) Migration Tools uses dual Intel Xeon which... Well as a rack-mount kit team may need to assist with running Collaboration! Vm capacity and performance needs ) rack-mount server that emulates the specs of Business Edition 7000M ( M5 ) uses! A new setting called `` Large Receive Offload ( LRO ) '' backing up the software continue to be.! The app or infrastructure '' extensions of 3rd-party public cloud infrastructure ( e.g you. Standalone ELM ) note: if the HCI software requires a controller VM, that is considered co-resident. Any issues with Collaboration apps due to a newer vmv versions since indicates... And co-residency rules for 6x16GB=96GB ( ignore options like Memory Mirroring ) a C220 M5 rack-mount server that emulates specs...