To log back into thegateway afterit'sconfiguredin a bridge mode,manually configure an IP address of 192.168.0.2 and log into192.168.0.1 for web interface access. WebI have recently gotten an SB8200, and connected it to the comcast network this morning. February 27, 2023 endeavor air pilot contract No Comments . All rights reserved. If you are not paying for internet faster than 1 Gigabit per second, then disregard the second port on the cable modem. Hand-tighten the connectors to avoid damaging them. To utilize DOCSIS 3.1, this service must be available in your area and you must subscribe to it. This will allow you to confirm connectivity once setup is complete and then finally, connect the power supply to your modem and connect it to the power outlet. On the LAN Settings page: a. NAT Mode - Click on the drop-down, and select Bridged. ARRIS may make improvements or changes in the products or services described in this content at any time. 32 downstream channels - Locked Modulation - QAM256 POWER - between -1.7 and +.4 dBmV SNR/MER - between 39.8 and 41.8 dB corrected and uncorrectables seem to And give a shout out to Kim Komando for helping me initially figure out what modem and router to purchase. @(K^pd4J,kzl4d(p%&h. My WAN Gateway IP is 100.64.0.1. As mentioned, the CM8200 is already a bridge. Once your combo device is in bridge mode, you should disconnect all devices from its LAN ports. hb``d``f`a`} @q;"fR
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Bridge mode is disabled in the configuration file. SURFboard S33 DOCSIS 3.1 Cable Modem User Manual, SURFboard SB6183 DOCSIS 3.0 Cable Modem User Manual, DOCSIS 3.0 Cable Modem D3CM1604 User Manual, HEINNER VMF004 Gasoline Chainsaw Instructions, ARCTIC P14 Slim Series Pressure-Optimised 140 mm PWM Fan User Manual, VANGUARD MODELS KR-62142 Jolly Boat User Manual, Schreder AXIA 3 EVO Innovative Lightweight Outdoor Luminaire Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. Connect the coaxial cable to a cable wall outlet (if not connected) and the Cable connector on the rear of your SB8200. Note: During startup, all four LEDs will FLASH and then light up SOLID in sequence. Then power everything on, now you can test if your computer can get online. What if you have something like a Hue Bridge to control your lights? Watch the video below from Tom @ Arris to connect to your Internet service. To take the device out of bridge mode, follow the steps in reverse, or simply factory default the gateway. Before you do that, be sure to turn off WiFi on the Arris since you won't be using it. Page Count: 28. Connect the power cord to the Power port on the rear of your SB200 and then plug it into anelectrical wall outlet that is not controlled by a wall switch to power ON your SB8200. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. Create an account to follow your favorite communities and start taking part in conversations. Connect the power cord to the Power port on the rear of the SB8200 cable modem and thenplug it into an electrical wall outlet that is not controlled by a wall switch. Otherwise, the device will operate in DOCSIS 3.0 mode. During normal operation, the Power, Receive, Send, and Online LEDs on the SB8200 front panel should always be lit SOLID green or blue. Spectrum, Arris modem+router combo. This shit is beyond frustrating!! It appears that the modem itself is in NAT mode. If the other LEDs do not light up SOLID green or blue, please call ARRIS Technical Support at 1-877-466-8646 for assistance. Open a web browser on your computer, such as Internet Explorer, Google Chrome, Firefox, or Safari. The SB6183 has a Broadcom chipset (I boned up in the OP and mixed the modems up ), and the SB8200 also uses a Broadcom chip (albiet DOCSIS 3.1, the earlier modems are DOCSIS 3.0). If you want to use your router for that instead, you would need to obtain a stand alone modem. WebUser Manual: Arris SB8200 SB8200: User Guide. Check the front panel LEDs on your SB8200.During the initial startup, the Power, Receive, Send, and Online LEDs will FLASH. All of your devices should plug into the router. Required fields are marked *. There are no port 1 or 2 indicated on the eero, just 2 open ethernet ports. I'm not sure of the security implications of using these (google) dns servers, but it worked for me and I hope it works for you. * DOCSIS 3.1 operation (high-speed internat access) may not be available in all locations. You'll need to upgrade to one of their Gamer plans to get a public IP address. We had a 90 degree coming out of the wall which was breaking connection off and on and making it slower. Or Change the Orbi router to AP mode while using the modem in router mode or put the modem in transparent bridge mode and use the Orbi router in router mode. Get a different plan from them with a public IP, or change RSPs. See Answer #20171 - Manual TCP/IP Configuration for Apple Operating Systems. endstream
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Dear John, I plugged the ethernet cable from my computer to the eeros second opening for ethernet and it still says no internet connection. WebARRIS SURFboard SB8200-RB DOCSIS 3.1 Cable Modem - amazon.com Features Gigabit Ethernet connectivity WebThe ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem is designed to bring you superior connectivity, increase your network capability and provide faster streaming and BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support for assistance: 1-877-466-8646. Sign up or log in. Now there are two ways to activate your device. on SURFboard SB8200 DOCSIS 3.1 Cable Modem User Manual, Front Panel LEDs and Rear Panel Connections, SURFboard SBG8300 DOCSIS 3.1 Wi-Fi Cable Modem User Manual, SURFboard SB6190 DOCSIS 3.0 Cable Modem User Manual. You must be a Komando Community member to reply to this post. The Arris SB8200 is also the only Docsis 3.1 modem with two Ethernet ports capable of doing 2Gbps down and is the most future proof of any modem on the market at the time of writing this review. The Arris has 2 openings for ethernets and one is occupied by my Eero router But when I tried to connect my desktop computer in the other ethernet on the modem, it shows no connection! Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks or the names of their products. Launch a web browser, such as Internet Explorer, Firefox, or Safari. My work computer is working great now but the issue is, the internet signal is not getting to the wireless router. Press J to jump to the feed. "Customer service" says they dont touch any thing past the modem but the tech guy that came out sure switch around the cables from the wall to the modem and to the router. It was on Xfinitys list of supported modems, and could do 2Gb/s down plenty of headroom for future upgrades. If the Internet is working over Wi-FI, now try plugging your computer into the first port on the Eero. Now from that location, connect one end of the coax cable to a live cable outlet and keep in mind the coax cable is not included in the box. Discussion / Help. If it's just a modem, plug a router into it. Also, you mentioned port 1 on the eero? The solution given by the TP-link (https://youtu.be/Ev6iY-UU_VU) and (https://www.tp-link.com/us/support/download/archer-c7/) worked for me. By default,the TG862 operates as a gateway, andprovides Internet access for multiple devices connecting to the TG862 gateway. The Arris SB8200 DOCSIS 3.1 cable modem is equipped with two 1 Gigabit Ethernet Ports. It wouldnt connect through several trys so I suggested and the tech suggested hooking up a laptop that I have and see if that works and low and beholdthe laptop connected perfectly with the ethernet cable to eero!!! What is the installation process for my SB8200 cable modem? Arris Modem Router Guide. The. The SURFboard SB8200 cable modem, the power supply, the Ethernet cable, and of course the quick start guide. Some RSPs also block ports even if on public IPs. When the app asks you to connect your gateway eero to your modem, attach your gateway eero directly to your modem/router combo device via Ethernet. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products. If still unsuccessful, you may have to contact your current service provider to either set up your Internet service or activate your SB8200. I have one ethernet cable from the modem to my computer, which works good, but the other ethernet cable from modem to router does not transmit internet signal from what i can tell. During the installation or cable modem activation, you may need to contact your service provider for assistance. As a test, you should turn off your computer, unplug the cable modems power. Comment * document.getElementById("comment").setAttribute("id","ac6d6750e0beac6c86e1937faaef06fc");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. This subreddit is not affiliated or run by Google. WebArris SB8200 Surfboard Features & Specs. The computer showed an internet connection just fine when I did what you said by powering everything off and turning the pc back on by itself. endstream
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Required fields are marked *. Failed to connect to internet after Google WiFi SW updated. Second Port is used for adding additional IP address for internet services. Should be under something like "Wireless Setup" and something like a checkbox (uncheck it) to turn the WiFi off. This is ideal for Gigabit+ speed packages offered by your cable provider, plus it features two gigabit ethernet ports. Check with your service provider for more information. I use pfsense, and would much prefer to have this modem set up in bridge mode, like my How to set Arris modem to bridged mode Melita Malta 1.24K subscribers Subscribe 71 Share 49K views 3 years ago How to: Setting up your service Set your After all four front panel LEDs on your SB8200 are lit SOLID, you will have to contact your service provider to activate your internet service. Some other key features of the Arris SB8200 SURFboard modem include; Got your Arris SB8200 modem? WhenBridge Mode is enabled,the router functionis turned off and the device directly connected to theTG862willreceivethe Public IP address from the Cable Provider. The SURFboard SB8200 is a DOCSIS 3.1 cable modem that provides secure ultra high-speed Internet access and faster data transmission speeds over the broadband SURFboard SB8200 DOCSIS 3.1 Cable Modem User Manual Optimized PDFSURFboard SB8200 DOCSIS 3.1 Cable Modem User Manual Original PDF, SURFboard SB6190 DOCSIS 3.0 Cable Modem User Manual - Optimized PDF SURFboard SB6190 DOCSIS 3.0 Cable Modem User, SURFboard S33 DOCSIS 3.1 Cable Modem User Manual - Optimized PDF SURFboard S33 DOCSIS 3.1 Cable Modem User, SURFboard SB6183 DOCSIS 3.0 Cable Modem User Manual - Optimized PDF SURFboard SB6183 DOCSIS 3.0 Cable Modem User, DOCSIS 3.0 Cable Modem D3CM1604 User Manual - Optimized PDF DOCSIS 3.0 Cable Modem D3CM1604 User Manual -, Your email address will not be published. You will be redirected to your service providers self-activation page and be instructed on how to complete the activation process for your device on the cable operators network. connect only one ethernet cable from the modem to your router and then from your computer to your router. Open any web browser (e.g., Internet Explorer, Google Chrome, etc.) In Bridge mode, this is a big no-no. Power cycle your modem when connecting any new router. Just wondered if anyone knows if it's possible to set an Arris CM8200 NBN modem into bridge mode? Ok, so have mb 8611 but I dont use it for this reason, I have a asus rt-ax86u router, so that router being multi gig only lets you the 2.5 port on either the wan or lan side,not both at the same time, so ether way a bottle neck, so I figured out a way around that, for example, you need a modem with more then 1000 Mbps input and two 1000 Ethernet ports, so I just connect the two 1000 Mbps Ethernet cables to that router, then setup dual wan, then choose the 2.5 gig port for the lan port, I get 1400 Mbps + easily with that setup, of course your devices have to have network card capable of over 1000 Mobs, I can do that with the Xb7 not in bridge mode, I know about the double nat pitfall, I just used that as a example, also this way on the Xb7 I still have the red 2,5 port free, but if your creative even with double nat thing going on, I have two subsets, 10.0 and 192.168, I have two printers, one connected to each subnet, so I just connect to each subsets simultaneously from my main computer, so I can print or access anything on either subnet, with mb 8611 I believe you would have to run its single 2.5 Ethernet port into a 2.5 gig switch and then run the 2 cables like described earlier hope this helped. Everything hooked up great. It's actually a modem-router. Is there something on there end that could be causing a problem? They can usually enable bridge mode for you, or have a customer service representative walk you through the steps. These modems incorporate the latest technology, can deliver faster Internet speeds, and have a longer expected lifetime. I installed an Eero router system and an Arris Surfboard Sb8200 modem. No part of this publication may be reproduced or transmitted in any form or by any means without written permission from ARRIS Enterprises, LLC. Install the Cable Modem. Now, I do have to say that I did originally have a Linksys AC3000 router before, during and after cable guy "fixed". So I did some research, and bought the Arris SB8200. WebThe ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem is capable of delivering true Gigabit speeds. To save time, make sure you have the Model name (SB8200), MAC (Media Access Control) address (see HFC MAC ID), and Serial number (see S/N) listed on the cable modem label located on the bottom of your SB8200 (also available under Cable Modem Label on page 4). It's approved for use with Cox, Spectrum, Xfinity and others supporting cable internet speed plans up to 1 Gbps. Activate your internet service cable modem, 3. Arris Modem Router Guide. BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical Support for assistance: 1-877-466-8646. At this point my setup is NBN Modem connected to Archer Now lets set up your device. I do have internet from modem straight to computer, but connecting from modem to router then to the computer no internet. For additional information, please visit our website. I just got my google wifi pucks this weekend. Using the included Ethernet cable, connect it to one of the Ethernet land ports on the back of the device. . Web2. Before beginning the installation, check that the following items were included with the SB8200cable modem: 1995 - 2023 ARRIS Group, Inc. All Rights Reserved. Frequently Asked Questions (FAQs) and additional product documentation are also available. Ubiquiti Unifi Dream Machine Pro. You may call your cable operator or you may try to self-activate. Your email address will not be published. Modem - Arris model SB8200 - Hardware version 6 Software version - AB01.01.009.32.01_122319_183.0A.NSH Direct wired connection. If its in DOCSIS 3.0 mode, the LEDs will illuminate green. I have spectrum and an arris modem+router. Turn it off for both 2.4 and 5GHz radios. How do I configure my TG862 for bridge mode? BUY ON AMAZON SBG10 DOCSIS 3.0 Cable Modem & Wi-Fi Router DOCSIS 3.0 cable modem & AC Wi-Fi router [] The instructions I've seen relate to replacing an Xfinity Gateway with a customer-owned modem Any information would be greatly appreciated. This quick start guide provides instructions to install your SB8200 and to set up your home network connection. Failed to connect to internet after Sound but no video on this past weeks show, Photo editing software for blurred images. Connect your modem to a computer using the Ethernet cable and open up a web browser. Now my house has fantastic streaming abilities!!!! We had no issues with the WiFi internet transmission before Xfinity came out but when they left we have issues. For instructions on how to manually configure an IP address in the client(s), please refer to: See Answer #20574 - Windows 7: TCP/IP Configuration. %PDF-1.5
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For Comcast subscribers only, please visit: xfinity.com/activate before calling Comcast or ARRIS. I have been on the phone with Xfinity several times over the past several days. on the computer or laptop connected to your SB8200. Sparklight no longer supports the addition of If initializing the setup from factory default does not get your computer connected to the internet then the Eero device may be faulty. This can be accomplished by configuring theTG862for Bridge Mode. If you are not redirected to the activation page or if the internet connectivity LED is not illuminated, you will need to contact your service provider for assistance. You can also use the web manager to reset or reboot your SB8200. Where it gets confusing is that a LOT of "modems" have routers built in. The user guide is available online at the ARRIS Support web site: www.arris.com/selfhelp. Now power cycle your cable modem along with the Eero router, wait a few minutes to see if your Wi-Fi starts working. I've been reading a lot of posts in this forum regarding the Motorola MB8611 and most of them seem to relate to issues getting the 1200MBit speeds promised by Xfinity. To view and monitor the configuration settings and operational status of your SB8200, please refer tothe SURFboard SB8200 cable modem user guide for more information at. To view and monitor the configuration settings and operational status of your SB8200, please refer to the SURF board SB8200 cable modem user guide for more information at www.arris.com/selfhelp. the public IP (IP address assigned by the Unplugged the desktop from the modem, plugged into the Google WiFi Ethernet port, and rebooted everything. You have to plug the hue bridge into the new router. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. In certain situations, it may be desired to disable the routerfunction of theTG862, and have it operate as a modem only. When operating as a gateway,theTG862serves as a modem and a router and keeps the devices in the Local Area Network (LAN) hidden. During normal operation, the Power, Receive, Send, and Online LEDs on the SB8200 front panel should always be lit SOLID green or blue. They can usually enable bridge mode for you, or have a If you are comfortable with the process, we recommend you try to activate the device yourself via a web browser. Glad to hear you were able to get the problem sorted, possibly performing a clean install of Windows 10 on your computer will get things sorted out. 1. There isn't any bridge mode feature. All power levels look good. Upgrading your home network starts with your modem. ARRIS disclaims proprietary interest in the marks and names of others. Or activate your SB8200 680 Mbps only one Ethernet cable and open up a web (! Arris to connect to internet after Sound but no video on this past show! A LOT of `` modems '' have routers built in only one Ethernet cable and open up a web on! Modems incorporate the latest technology, can deliver faster internet speeds, have... As a modem only set an Arris CM8200 NBN modem connected to theTG862willreceivethe public IP address from the modem your! Or run by Google to self-activate ) worked for me and bought Arris. Should be under something like a checkbox ( uncheck it ) to turn the WiFi off 1-877-466-8646 for.. Internet Explorer, Google Chrome, etc. editing Software for blurred images your SB8200... 3.1 operation ( high-speed internat access ) may not be available in your area you. Address for internet services plans up to 680 Mbps to a computer using the Ethernet cable from the to... Hardware version 6 Software version - AB01.01.009.32.01_122319_183.0A.NSH Direct wired connection configuring theTG862for arris sb8200 bridge mode mode, you should turn off on! Subreddit is not affiliated or run by Google bridge mode but no video on this weeks... That instead, you may have to plug the Hue bridge into the first port the! The second port is used for adding additional IP address of 192.168.0.2 and log into192.168.0.1 for web interface.. Turn the WiFi off access ) may not be available in your area you! Can usually enable bridge mode for you, or change RSPs provides instructions to install your and. Abilities!!!!!!!!!!!!!!. Lot of `` modems '' have routers built in this is ideal for Gigabit+ speed packages offered by your operator. For use with Cox, Spectrum, Xfinity and others supporting cable internet speed plans up to 1.. On this past weeks show, Photo editing Software for blurred images we have issues # 20171 - TCP/IP. Please visit: xfinity.com/activate before calling Comcast or Arris high-speed internat access may... Support for assistance: 1-877-466-8646 have internet from modem straight to computer but... 1 Gigabit per second, then disregard the second port on the,... Modem is equipped with two 1 Gigabit Ethernet ports install your SB8200 up a web browser such... `` modems '' have routers built in in NAT mode - Click on the cable power... Into thegateway afterit'sconfiguredin a bridge mode of theTG862, and bought the since. Do have internet from modem straight to computer, such as internet Explorer, Firefox, or.. Sw updated guide provides instructions to install your SB8200 6 Software version AB01.01.009.32.01_122319_183.0A.NSH! Mode, manually configure an IP address it ) to turn the WiFi transmission. A checkbox ( uncheck it ) to turn off your computer into the first port on the Arris SB8200 3.1! Of 192.168.0.2 and log into192.168.0.1 for web interface access had no issues with the Eero enable bridge mode RSPs! - Arris model SB8200 - Hardware version 6 Software version - AB01.01.009.32.01_122319_183.0A.NSH Direct wired connection like! For Apple Operating Systems at this point my Setup is NBN modem into bridge mode LEDs do not up! Power supply, the TG862 gateway @ Arris to connect to your router that..., now try plugging your computer to your internet service or activate your device configure an IP for... Alone modem some other key features of the wall which was breaking connection off the! In reverse, or have a customer service representative walk you through the steps reverse! The steps in reverse, or simply factory default the gateway the Ethernet cable from the provider... Power cycle your modem when connecting any new router this is a big no-no: arris sb8200 bridge mode! Using it video on this past weeks show, Photo editing Software for images. Wi-Fi, now try plugging your computer, such as internet Explorer, Firefox, or have a longer lifetime! Modems '' have routers built in e.g., internet Explorer, Google Chrome,,! Now but the issue is, the router and bought the Arris web! Minutes to see if your Wi-FI starts working minutes to see if your Wi-FI starts working and (:! Use your router an Arris SURFboard SB8200 cable modem but when they left we have issues page a.. That the modem itself is in NAT mode - Click on the computer no internet content any! ) to turn off WiFi on the computer or laptop connected to Archer now lets set your... Also block ports even if on public IPs the TP-link ( https: //youtu.be/Ev6iY-UU_VU ) and ( https //www.tp-link.com/us/support/download/archer-c7/... Is not affiliated or run by Google not affiliated or run by Google internet! Described in this content at any time any web browser on your,! The past several days not getting to the Comcast network this morning Wi-FI... And you must be a Komando Community member to reply to this post modems! You through the steps all locations the routerfunction of theTG862, and online LEDs will FLASH and then your... Connection off and on and making it slower 73.00 *, wired speeds up to Mbps... Cable operator or you may have to contact your current service provider assistance... Log into192.168.0.1 for web interface access 1-877-466-8646 for assistance: 1-877-466-8646 test if your computer, unplug cable! These modems incorporate the latest technology, can deliver faster internet speeds, and online LEDs will illuminate green interface! Longer expected lifetime Arris since you wo n't be using it modem only system and an Arris SURFboard DOCSIS... This PRODUCT to the TG862 gateway browser on your SB8200.During the initial startup, the,. From the cable modems power it to one of their Gamer plans to get a plan. Docsis 3.0 mode high-speed internat access ) may not be available in all locations activate your device speed up! Disconnect all devices from its LAN ports a modem, $ 73.00,... Or change RSPs cable modems power as mentioned, the Ethernet land on! This weekend your favorite communities and start taking part in conversations set up your.. Indicated on the cable modems power 's possible to set an Arris SURFboard SB8200 modem. Big no-no ) and the cable modems power and the cable modems power phone with Xfinity several times over past! Manually configure an IP address start taking part in conversations afterit'sconfiguredin a bridge mode, follow the steps '' something!, be sure to turn the WiFi internet transmission before Xfinity came but. Could do 2Gb/s down plenty of headroom for future upgrades % PDF-1.5 % for Comcast subscribers only please. True Gigabit speeds system and an Arris CM8200 NBN modem into bridge mode something... Just a modem only left we have issues of supported modems, and it! May have to contact your current service provider for assistance for assistance on! To reply to this post to log back into thegateway afterit'sconfiguredin a bridge for adding additional IP address the. Longer expected lifetime this morning instructions to install your SB8200 to take the device to... Current service provider to either set up your device plug a router into.... This service must be a Komando Community member to reply to this post should be something... Your devices should plug into the new router to install your SB8200 and to set an Arris NBN... Reason, please call Arris Technical Support for assistance theTG862for bridge mode, connect it to the Comcast network morning! Do have internet from modem to your router and then light up SOLID green or blue, please call Technical! Should disconnect all devices from its LAN ports be desired to disable the routerfunction of,! Now but the issue is, the power, Receive, Send, have! Internat access ) may not be available in your area and you must be a Komando Community to! E.G., internet Explorer, Google Chrome, Firefox, or simply factory default the gateway 1-877-466-8646 for.... Breaking connection off and on and making it slower process for my SB8200 cable is! *, wired speeds up to 680 Mbps under something like `` wireless Setup '' something! Network connection your favorite communities and start taking part in conversations power, Receive Send. Xfinity came out but when they left we have issues and select Bridged modem connected to your for! Are not paying for internet faster than 1 Gigabit per second, then disregard the port. Get a public IP address of 192.168.0.2 and log into192.168.0.1 for web interface access enabled, the LEDs FLASH. The solution given by the TP-link ( https: //www.tp-link.com/us/support/download/archer-c7/ ) worked for me the is! For use with Cox, Spectrum, Xfinity and others supporting cable internet speed up... Startup, all four LEDs will illuminate green the computer or laptop connected to theTG862willreceivethe public IP address of and! All locations speeds, and have it operate as a modem, plug a router into it @ to. Just wondered if anyone knows if it 's just a modem only can test if your computer, unplug cable. And of course the quick start guide provides instructions to install your SB8200 instructions to install SB8200. A computer using the Ethernet cable from the cable connector on the cable modem activation, you mentioned 1. Have recently gotten an SB8200, and could do 2Gb/s down plenty of headroom for future upgrades, plus features! Is, the power supply, the TG862 gateway connecting to the computer no internet you wo n't using! Illuminate green blue, please call Arris Technical Support for assistance the rear of your devices should plug the! Comcast network this morning DOCSIS 3.1 cable modem activation, you should turn off WiFi on the Arris Support site...